Prosper

Marketing

• Own Prosper's lifecycle marketing strategy.
• Define how we communicate with clients throughout their journey across all Prosper products.
• Design and execute structured experimentation.
• Build and manage a rigorous testing roadmap focused on business outcomes.
• Operate and optimize our lifecycle platform.
• Own Customer.io and the infrastructure behind lifecycle communications.
• Analyze and optimize key lifecycle metrics.
• Create compelling customer communications.
• Build systems and processes.
• Partner across the organization to improve the customer experience.

Lifecycle Marketing Lead

People Operations

• Own PEO administration, payroll coordination, benefits administration, and policy documentation, ensuring clean execution across all employee lifecycle events
• Streamline onboarding, leaves of absence, exits, and role/status changes; partner with Clinical Ops and Provider Growth to support rapid scaling to 1,000+ clinicians
• Conduct competitive market reviews, help create pay bands and raise frameworks, and ensure compensation changes are executed cleanly
• Manage investigations, terminations, accommodations, and documentation in a way that is fast, calm, and legally defensible, containing issues before they escalate
• Design and run playbooks, decision trees, and templates so most performance issues are resolved without CEO or Head of Clinical Ops involvement
• Work directly with the CEO to establish consistent processes for the corporate team, including onboarding/offboarding, performance management, and structured feedback

People Operations Lead

Interviewer

• Conduct ~25-30 structured 30-minute first-round interview screens per week with therapist candidates that include sharing information on Prosper Health’s mission, the clients we support, and asking 5 clinical experience questions and taking notes on responses
• Complete a scorecard for each candidate following each call in ATS (Greenhouse)
• Handle logistical follow-up emails with candidates
• Maintain availability for ~5 hours/week of admin and internal check-ins (20 hours total: 15 hours interview availability, 5 hours admin and internal check-ins)

Clinical Talent Interviewer – Contract

Therapist

• Provide therapy for autistic and neurodivergent adults via telehealth
• Join a team focused on creating affirming, accessible mental health services
• Manage administrative tasks, insurance billing, and client acquisition

Licensed Telehealth Therapist – Mental Health Counselor

Associate

• Facilitate or co-facilitate live onboarding meetings via Zoom
• Serve as a key point of contact for new providers
• Respond to inbound provider emails in a timely manner
• Host Zoom troubleshooting sessions for new providers
• Monitor provider pre-onboarding tasks and flag at-risk providers
• Assist with maintaining onboarding documentation and tracking progress
• Support a warm, neurodivergent-affirming onboarding experience

Provider Onboarding Associate – 1099 Contract

• Provide therapy for autistic and neurodivergent adults via telehealth
• Focus on exceptional client care while managing administrative tasks
• Build your caseload with steady client referrals
• Participate in peer consultation and case conferences
• Work in a neurodiversity-affirming environment

Licensed Telehealth Therapist, Mental Health Counselor

• Provide therapy for autistic and neurodivergent adults via telehealth
• Join a team dedicated to creating affirming, accessible mental health services
• Manage administrative tasks, insurance billing, and client acquisition
• Update client records and participate in case discussions

• Provide therapy for autistic and neurodivergent adults via telehealth
• Join a team dedicated to creating affirming, accessible mental health services
• Manage administrative tasks, insurance billing, and client acquisition
• Design your work schedule to accommodate personal needs
• Build your caseload with steady client referrals

General

• Conduct comprehensive autism assessments for adults via telehealth
• Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans
• Write clear, thorough clinical reports that document findings and recommendations
• Participate in case consultations and clinical collaborative opportunities
• Focus on direct client care while we handle administrative tasks and insurance billing

Clinical Psychologist

• Conduct comprehensive autism assessments for adults via telehealth
• Deliver actionable feedback to clients following evaluations
• Write clear, thorough clinical reports that document findings and recommendations
• Participate in case consultations and clinical collaborative opportunities
• Focus on direct client care while administrative tasks are handled by the organization

• Conduct comprehensive autism assessments for adults via telehealth
• Deliver actionable feedback to clients following evaluations
• Write clear, thorough clinical reports that document findings and recommendations
• Participate in case consultations and clinical collaborative opportunities
• Focus on direct client care while we handle administrative tasks and insurance billing

• Conduct comprehensive autism assessments for adults via telehealth
• Deliver actionable feedback to clients following evaluations and develop personalized post-assessment plans
• Write clear, thorough clinical reports that document findings and recommendations
• Participate in case consultations and clinical collaborative opportunities
• Focus on direct client care while we handle administrative tasks and insurance billing.