PROS

Support Engineer

• Provide timely answers to customers technical inquiries over email and phone
• Develop strong relationships with customers and partners through daily interactions
• Help customers get most of the products
• Ensure that all customer contacts are handled in an efficient, effective and customer-centric way
• Execute specific platform and software configurations
• Generate various reports
• Monitor applications performance via dedicated tools
• Maintain up to date knowledge of the tools and services provided by the company
• Write detailed descriptions of the investigations/actions performed
• Escalate complex inquires to peers and management
• Work on shifts

Customer Support Engineer

Account Executive

• Develops and implements account strategies and directs activities needed to achieve sales objectives.
• Builds a sales pipeline to ensure continued meetings of sales targets, documenting all strategic activities within Salesforce.com.
• Manages client relationships, identifying influencers, recommendations, key decision makers.
• Accurately and consultatively articulates the value proposition of the PROS solution set to prospective customers at all levels.
• Specifically identifies appropriate target customers in a defined geography and/or industry vertical.
• Works internally with R&D, product marketing and others on positioning products, product development requirements and/or designing demos.

Account Executive, Northeast

• Reporting to the Vice President of Sales, the Senior Account Executive is the primary direct sales team member who works to prospect, manage and close new business opportunities for enterprise-wide PROS solutions within the transportation and Logistics industry.
• Develop multiple strategic relationships with key senior executive resources for each account.
• Drive to work an opportunity from prospecting to contracting with vigor.
• Detail-oriented making sure all aspects of the sales cycle are executed with precision.
• Develop and implement account strategies and directs activities needed to achieve sales objectives.
• Build a sales pipeline to ensure continued meeting of sales targets, documenting all strategic activities within Salesforce.com.
• Manage client relationships, identifying influencers, recommendations, key decision makers.
• Accurately and consultatively articulate the value proposition of the PROS solution set to prospective customers at all levels.
• Work internally with R&D, product marketing and others on positioning products, product development requirements and/or designing demos.

Senior Account Executive – Travel

• Develops and implements account strategies and directs activities needed to achieve sales objectives
• Builds a sales pipeline to ensure continued meetings of sales targets, documenting all strategic activities within Salesforce.com
• Manages client relationships, identifying influencers, recommendations, key decision makers
• Accurately and consultatively articulates the value proposition of the PROS solution set to prospective customers at all levels
• Specifically identifies appropriate target customers in a defined geography and/or industry vertical
• Works internally with R&D, product marketing and others on positioning products, product development requirements and/or designing demos.

Account Executive – Southeast

Sales Development Rep

• Find, screen, and research potential customers to match PROS software solutions to their needs
• Serve as first line of communication with prospects; discover and qualify sales opportunities
• Nurture and develop early-stage funnel and relationships with the buying group at target accounts
• Work inbound marketing inquiries and conduct outbound outreach to target accounts
• Manage and maintain a pipeline of interested prospects and engage Executive Account Managers (EAM) for next steps
• Generate opportunities and set up meetings or calls between prospects and sales executives
• Build and sustain relationships with different personas across the buying group via phone, email, and social channels
• Identify best practices and provide feedback to refine lead targeting and approach
• Leverage sales technology and marketing tools for personalized and tailored outreach
• Grow product and industry knowledge for personal and professional growth
• Report to Manager of inside sales team and work closely with Executive Account Managers

Senior Sales Development Representative

• SDRs are on the front lines of our sales process and are responsible for engaging in meaningful conversations with potential customers who will benefit from our SaaS solutions.
• As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excel at researching leads, starting new relationships, and setting our Executive Account Managers (EAMs) up for success.
• You should be a quick learner with strong communication skills and have the ability to do discovery and qualify sales opportunities through discussing challenges and initiatives while matching those to our solutions in a compelling way.
• Reporting to the Director of our Inside Sales team, the Sales Development Representative (SDR) will work closely with EAMs by discovering, nurturing, and managing early-mid stage funnel and the development of key influencer relationships who make up the buying group at a target account.
• They will work on inbound marketing inquiries and outbound target accounts to nurture and develop leads to high pipeline sales opportunities that are ready for active sales executive involvement.
• The SDR team is uniquely positioned within the Marketing department at the intersection between Marketing and Sales.
• There are multiple career paths for this role within PROS with a direct path into Field Sales as well as paths to Marketing, Professional Services, Customer Success, and others.
• The Company - PROS: PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
• A Day in the Life of the Sales Development Representative: Representing our software solutions, starting with a comprehensive understanding and leading to discovery and discussions/presentations with prospective customers to identify how our solutions meet their needs
• Nurturing relationships within the buying group at target accounts and generate sales opportunities (Buying group personas: CXOs, P&L Owners, Sales Leaders, Pricing Leaders, Finance Leaders, Digital/ Ecommerce Leaders, IT Leaders)
• Nurturing and qualifying low opportunities to high pipeline sales stages for Executive Account Manager handoff
• Managing and maintain a pipeline of interested prospects and engage sales executives for next steps
• Identifying best practices and provide feedback to refine the company’s lead targeting and approach
• Leveraging our sales technology and marketing tools for personalized and tailored outreach to generate new sales opportunities (Salesforce, Salesloft, Zoominfo, DemandBase, Seismic)
• Identifying prospect's needs, challenges and initiatives and suggest appropriate software solutions
• Targeting accounts with revenues $250 million and up conflicts
• Proactively seek new business opportunities in the market
• Progress low pipeline opportunities to high pipe sales stage
• Set up meetings or calls between prospects and sales executives
• Attend regional events and tradeshows

Sales Development Representative I

• The Account Executive (AE) is the primary direct sales team member who works to prospect, manage and close new business opportunities for enterprise-wide PROS solutions within a specific geographical region.
• Supporting the Account Executive (AE) is a high-performance team of professionals from Sales Management, Legal, Finance, Sales Operations, Marketing, Account Development, Pre-Sales Solutions Consulting, Professional Services, Research & Development and Customer Success.
• PROS is powering modern commerce with dynamic pricing science.
• The Company - PROS: PROS Holdings, Inc. provides AI-powered solutions that optimize selling in the digital economy.
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Customer Support Engineer

Account Executive, Northeast

Senior Account Executive – Travel

Account Executive

Account Executive

Account Executive – Southeast

Senior Sales Development Representative

Sales Development Representative I

Account Executive- West