Site Reliability Engineer II

PROS

Site Reliability Engineer II at PROS, Inc. optimizing service performance and enhancing system reliability while contributing to automation and self-service tool development.

Posted 6/13/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureCloudDNSFirewallsNGINXSwitching

About the role

Key responsibilities & impact

Monitor service performance, assist in troubleshooting production issues, and learn system architecture.
Monitor service reliability, participate in resolving basic issues, and learn disaster recovery testing procedures.
Understand SLO concepts, monitor and analyze SLO patterns, and assist in implementing SLO visualization and alerting.
Perform basic capacity analysis, identify trends in system capacity, and participate in capacity planning.
Deploy and maintain existing automation tools, create simple scripts, and troubleshoot automation scripts.

Requirements

What you’ll need

5+ years of experience in enterprise networking, including hands-on work with routing, switching, firewalls, load balancers, and VPN technologies.
Strong understanding of cloud networking architectures, including VPC/VNet design, peering, private link, and hybrid connectivity models.
Experience with network security technologies, such as security groups, NACLs, firewall policies, WAF, IDS/IPS, and micro-segmentation.
Proficiency in Layer 2 and Layer 3 network protocols, including BGP, OSPF, EIGRP, DNS, DHCP, NAT, and IP addressing/subnetting.
Hands-on experience with load balancers and ingress technologies, including F5, NGINX, Azure Application Gateway, ALB/NLB, or equivalent.
Strong troubleshooting skills using packet analyzers, flow logs, and network monitoring platforms.
Skilled in analyzing performance trends and identifying optimization opportunities.
Ability to participate in structured reliability testing and analysis.
Able to evaluate system components for resilience.
Contributes to reliability-focused design discussions.
Skilled in analyzing trends to inform service improvements.
Collaborates with teams to align SLOs with user expectations.
Develops moderately complex automation tools.
Skill in building internal self-service capabilities.
Evaluates automation opportunities for operational efficiency.
Skilled in analyzing capacity data to inform scaling decisions.
Able to recommend improvements for resource utilization.
Following predefined procedures to deploy PROS products and third-party applications to the Cloud environments.
Contributes to the release management documentation.
Gain understanding of application architecture and interaction between system components.

Benefits

Comp & perks

Flexible ways of working
Continuous learning

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

routingswitchingfirewallsload balancersVPN technologiescloud networking architecturesnetwork security technologiesLayer 2 protocolsLayer 3 protocolsautomation tools

Soft Skills

troubleshootinganalyzing performance trendscollaborationstructured reliability testingevaluating system componentscontributing to design discussionsanalyzing capacity datarecommending improvementsparticipating in release managementbuilding self-service capabilities