Prophix

Account Executive

• Sell CPM software application and related services in a defined territory
• Cross-sell multiple products to our existing customer base
• Complete the entire sale cycle from lead identification to closure
• Work effectively with pre-sales resources and the services organization during the sales cycles
• Work effectively with a dedicated inside sales resource to maximize market penetration and lead flow
• Generate and qualify sales opportunities by leveraging inside sales, cold calling, business contacts, entering vendor selection competitions, or by other means
• Understand the functions and features of our product and be able to articulate our key differentiators over our competition
• Understand and keep up-to-date with competitive products and technology
• Build and maintain strong client relationships
• Effectively manage a sales territory.

Senior Account Executive

Revenue Operations

• Analyze customer retention, churn, and expansion trends across ARR, cohorts, segments, and lifecycle stages to surface risks, opportunities, and actionable insights for leadership.
• Partner closely with Customer Success leaders and Managers to support QBRs, renewals, and account planning through data-driven insights, forecasts, and customer health analysis
• Own and maintain ARR-related reporting (renewals, upsell, downsell, churn, GRR, NRR), ensuring accuracy, consistency, and executive-ready outputs.
• Develop and maintain comprehensive documentation of revenue operations processes, guidelines, and policies
• Uphold governance processes to ensure the integrity and accuracy of data across all systems
• Support the month-end ARR close process by ensuring accurate processing, reconciliation, and alignment of customer revenue data.
• Lead the selection and implementation of novel technologies and tools aligned with revenue operations objectives
• Facilitate cross-functional projects and initiatives aimed at enhancing overall operational efficiency and fueling revenue growth
• Maintain open communication channels with stakeholders from Finance, Customer success, Sales, Marketing, and other departments, fostering a cohesive feedback loop
• Monitor system activity to ensure adherence to prescribed processes by all users
• Maintain a holistic perspective of all business processes and user interactions within the system(s), discerning cross-functional impacts and recommending optimizations
• Provide technical expertise and develop innovative solutions to address business challenges, conducting detailed analysis of technical and business requirements
• Support ad hoc analysis and strategic initiatives across

Revenue Operations Analyst

Sales

• Design and implement the ANZ customer expansion commercial motion from the ground up, including account readiness frameworks, territory structure across Australia and New Zealand, joint account planning, and pipeline discipline in close partnership with Sales and Customer Success leadership.
• Assess every team member against a clear commercial standard within your first 60 days, identify development opportunities, build individual growth plans, and deliver a documented talent strategy to the VP, Sales.
• Coach the team toward CFO and Controller-level conversations through specific, skill-based development and build a team where every rep has a clear growth path and knows what great looks like at each stage of the motion.
• Run weekly pipeline inspection with rigor: qualify deals in and out, hold a high bar for forecast accuracy, and build a team culture where pipeline honesty is non-negotiable.
• Build and maintain joint account plans across the highest-value accounts, surfacing expansion opportunities and aligning internal resources to customer outcomes.
• Design territory and coverage models that reflect the distinct dynamics of the Australian and New Zealand markets aligned to customer value and industry vertical.
• Ensure the team is structured to maximize expansion opportunities across the ANZ market.
• Partner with Customer Success, RevOps, and Sales leadership to drive adoption and process consistency across teams, while monitoring retention signals to ensure sustainable expansion is built on a healthy customer foundation.
• Build systems that convert product usage data into creating a proactive expansion motion and owning forecast accuracy to senior leadership on a consistent cadence.

Director, Sales

Accountant

• Own the full invoicing cycle for your book of business: annual contracts, upgrades, professional services, and any other invoicing that is required
• Be able to understand and execute the revenue accounting requirements of the signed agreements for your book of business
• Be a key contributor to the month-end close process including meeting all contract, invoicing, and reporting deadlines
• Build strong relationships across the company with our sales, customer, legal, services, and accounts receivable teams to support the accuracy of contract processing and invoicing
• Maintain the data integrity relating to customer contracts across multiple systems of record, including Sage Intacct and Salesforce
• Maintain process and procedure documentation for your role while being an individual who takes initiative to improve processes
• Support our annual financial statement audits, both consolidated and regional, by working directly with external auditors to provide supporting documents and explanations
• Be a key contributor to our company acquisition onboarding with respect to training and absorbing invoicing functions of acquired companies
• Support implementation projects from new system rollouts to enhancements as we expand and refine our tech stack
• Stay up to date on quarterly release enhancements of our ERP system - Sage Intacct as it relates to your function
• Work closely with the revenue team to identify and resolve issues, collaborating openly, asking questions to get things right, and raising a flag whenever something looks out of the ordinary
• Other ad-hoc duties as required

Senior Account Executive

Revenue Operations Analyst

Director, Sales

Revenue Accountant