Property Meld

Product Manager

• Define and own the product vision, not a document in Confluence, but a living point of view that shapes every major decision we make
• Turn company strategy into a roadmap that is ambitious, honestly sequenced, and defensible
• Own continuous discovery: customer interviews, usage patterns, win/loss analysis, churn signals, as a habit, not a quarterly event
• Build direct relationships with coordinators, property managers, and operators, understanding not just what frustrates them, but why it frustrates them and what it costs them
• Go beyond feature requests to the behavioral patterns and business outcomes driving them, then make that case clearly to leadership
• Partner with Engineering to ship quality product on a predictable cadence. No waterfall. No chaos.
• Ensure every feature has an activation and adoption path before it ships, in partnership with Customer Success and Sales
• Own the go-to-market narrative for every release: what changed, why it matters, and how it works
• Define success metrics before work begins, tying product outcomes to customer business outcomes, not just usage stats
• Lead the evaluation and integration of AI capabilities that create real efficiency gains for our users, not AI for the press release

Director of Product