Proofpoint

Training Operations Intern – Co-op

Proofpoint

internship

Posted on:

Location Type: Office

Location: Draper • Pennsylvania • Utah • United States

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Job Level

Entry Level

About the role

  • Become proficient in our Adobe Learning Management System, and perform regular administration tasks in the LMS
  • Compose and deliver outbound email notifications to customers regarding courses, program updates, promotions, and other communications.
  • Build classes in the LMS, assign students and make any schedule adjustments as needed
  • Troubleshoot learner login, course playback, and general account issues
  • Oversee preparation of instructor led classes, including sending class rosters, monitoring enrollment requests, and coordinating lab preparations.
  • Prepare and deliver training completion reports for both internal and external customers
  • Identify opportunities for improvement in both customer experience and process efficiency.
  • Be a champion for our customers and strive to provide the best possible learning experience.

Requirements

  • Strong desire to collaborate, work as a team, and contribute ideas for ongoing improvement
  • Demonstrated proficiency working in enterprise level applications
  • Excellent technical and analytical skills, demonstrated high level of accuracy and completion
  • Ability to multi-task in a fast-paced environment
  • Currently pursuing a bachelor’s degree in related field
  • Able to commit to working from June through November 2026 (full-time during summer, part-time during fall)
Benefits
  • Competitive compensation
  • Comprehensive benefits
  • Career success on your terms
  • Flexible work environment
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Adobe Learning Management Systemadministration tasksemail compositioncourse schedulingtroubleshootingtraining completion reportingprocess improvementtechnical skillsanalytical skills
Soft Skills
collaborationteamworkidea contributionmulti-taskingcustomer advocacy