Proofpoint

AI Integration Specialist

Proofpoint

full-time

Posted on:

Location Type: Hybrid

Location: Pittsburgh • Pennsylvania, Utah • 🇺🇸 United States

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Salary

💰 $76,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AWSPython

About the role

  • Seamlessly integrate AI solutions (primarily Amazon Q) into existing systems and workflows, leveraging APIs to build connections with our services teams' tools.
  • Translate business requirements into AI-driven applications, utilizing prompt engineering techniques to optimize model performance.
  • Assist in the development and deployment of scripts and applications to embed AI into our processes, utilizing your technical programming skills.
  • Collaborate with Proofpoint's AI/ML team to ensure alignment and support for AI initiatives within the customer office.
  • Drive AI adoption across customer-facing teams through targeted support, guidance, and showcasing the value of AI solutions.
  • Support implementation of our data strategy, ensuring data quality, accessibility, and governance for optimal AI performance.
  • Monitor AI solution performance, gather user feedback, and identify areas for improvement.
  • Stay current with the latest AI trends and technologies, particularly in Generative AI and customer service.

Requirements

  • BS degree in Computer Science or a related technical field.
  • Experience with Python.
  • Strong data structures and algorithms, software design, complexity analysis, and debugging skills.
  • Experience building and deploying applications and services in AWS.
  • An understanding of Generative AI, including its challenges, impacts, and capabilities.
  • Proficiency in prompt engineering techniques and conversational AI platforms like Amazon Q or ChatGPT.
  • Strong business acumen, able to identify process improvement opportunities and articulate the business value of AI solutions.
  • Excellent communication, collaboration, and organizational skills.
  • Self-starter with the capacity to multitask effectively in a dynamic settings.
  • Understanding and experience working with customer-facing teams, such as professional services or customer success.
Benefits
  • Competitive compensation
  • Comprehensive benefits
  • Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
  • Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]
  • Annual wellness and community outreach days
  • Always on recognition for your contributions
  • Global collaboration and networking opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Pythondata structuresalgorithmssoftware designcomplexity analysisdebuggingAWSprompt engineeringGenerative AIconversational AI
Soft skills
business acumencommunicationcollaborationorganizational skillsself-startermultitasking
Certifications
BS degree in Computer Science
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