ProMedica

Patient Care

• A Patient Care Tech (PCT) at ProMedica plays a vital role in the health and safety of our patients every day.
• From caring for patients to performing clerical services, a PCT helps all members of the ProMedica health care team while complying with standards, procedures and policies.
• The PCT assists the patient care team with exams, procedures, obtaining patient data and other processes related to direct patient care.
• The PCT also ensures an appropriate stock of supplies and equipment is available and functioning properly.
• In this role, you will perform tasks related to scheduling procedures, coordinating admission as well as discharge and transfer processes.
• PCTs answer phones, take messages and direct calls.
• You will also pick up and delivers specimens, documents and other items to contribute to operational efficiency.

Patient Care Technician – Part Time

Advanced Practice Provider

• Provide comprehensive evaluation, diagnosis, and management of patients with benign hematologic disorders, including but not limited to: Anemia, Coagulation disorders, Thrombocytopenia and thrombocytosis, and Ordering blood/blood products.
• Conduct detailed history and physical assessments, interpret diagnostic studies, and formulate evidence-based treatment plans.
• Perform and/or assist with procedures within scope (e.g., bone marrow biopsies, therapeutic phlebotomy, infusion-related care).
• Collaborate closely with hematologists and interdisciplinary teams to ensure high-quality, coordinated care.
• Lead and support Patient Blood Management (PBM) initiatives, including Optimization of hemoglobin and iron stores prior to procedures, Minimization of unnecessary transfusions, and Implementation of evidence-based transfusion thresholds.
• Provide specialized management for patients who decline blood products (e.g., bloodless care pathways).

Advanced Practice Provider – Benign Hematology

Call Center Representative

• Serve as the ambassador and voice for ProMedica’s HIM department and myChart support
• Provide a positive first impression to patients
• Effectively communicate the process of obtaining medical records
• Help myChart users with questions about the app
• Keep a record of all requests and be responsible for accepting and posting payments to release of information about patient accounts

HIM Call Center Representative

General

• Train the user community on Epic applications
• Serve as the expert on Epic clinical applications
• Build, test and maintain training technical environment
• Create and maintain training materials
• Coordinate super user training

Principal Trainer, IT

Database Administrator

• Design, implement, maintain and optimize complex, enterprise-class database systems.
• Collaborate with IT teams, business stakeholders, and application developers to ensure optimal database performance, data integrity, and security.

Database Administrator III

Therapist

• The Physical Therapist plans and provides treatment to meet a patient’s rehabilitation goals.
• You will develop and implement the physical therapy plan and establish a plan of care for patients.
• You will advocate, communicate, and educate patients of all ages while showing competence, awareness, and sensitivity of their physical, emotional and sociopsychological needs.
• This role provides a leadership opportunity as you will mentor PTAs, students, and volunteers.

Physical Therapist – Total Rehab

Security Analyst

• assess threats to ProMedica’s information technology resources and data
• develop policies, processes and procedures related to a comprehensive security program
• ensure compliance with IT security policies
• review security logs for suspicious activities
• investigate security incidents and upgrades
• perform risk assessments
• available for rotational, on-call 24/7 support