ProMach

Software Engineer

• Developing, modifying, maintaining, testing, and documenting business applications
• Working with Business Analysts and Project Managers to deliver enhancement requests for ERP systems
• Performing analysis, design, implementation, installation and training related to new software
• Maintaining and revising existing systems and providing technical assistance to users
• Documenting technical details of solutions
• Assisting with data migration efforts associated with ERP implementations
• Developing and maintaining reports using SSRS, native ERP tools, and/or Tableau

Business Application Developer – Syteline

Product Manager

• Support RSMs during customer presentations, product demonstrations, and technical discussions.
• Identify and qualify potential customers through market research, networking, and industry outreach.
• Participate in critical customer Factory Acceptance Tests (FATs) to support customer experience and ensure technical accuracy.
• Attend industry trade shows, conferences, and seminars as required to promote Aseptic packaging solutions and gather market intelligence.
• Maintain expert-level knowledge of aseptic filling and sterile processing product lines.
• Maintain full visibility and engagement with every active aseptic sales opportunity.
• Review customer User Requirement Specifications (URS) and confirm that third party proposals accurately address all requirements.
• Ensure Salesforce is updated with accurate opportunity notes, next steps, and customer communication details.
• Document all quote requests in Salesforce to track timely delivery and follow-up.
• Monitor opportunity dashboards to ensure accuracy and identify any risks or delays.
• Maintain up-to-date tracking of all open aseptic orders, including project timelines, milestones, and FAT scheduling.
• Participate in project meetings with customers to support communication, manage expectations, and address technical or timeline concerns.
• Work with customers and third party project teams to obtain outstanding information, approvals, or deliverables.
• Identify schedule risks early and collaborate with both internal and external stakeholders to resolve issues.
• Collaborate closely with After‑Sales Service to stay informed about any ongoing service or support issues related to installations.
• Provide product training and technical updates to RSMs as new features, models, or updates become available.
• Gather field feedback and communicate it to suppliers for continuous product improvement.
• Assist with competitive analysis and market insights to support strategy and forecasting.

Product Manager, Aseptic Packaging

Sales

• Establishing and maintaining relationships with new and existing accounts at all functional levels of the organization
• Developing sales strategies, sales opportunities, and value-based solutions through application evaluations with End User Customers
• Consistently utilizing all available sales and marketing tools for presentations, sales calls, cold calling, and prospecting
• Creating an efficient territory schedule to ensure regular client visits and effective prospecting
• Working as a liaison between the customer and engineering to develop innovative project solutions with strong value propositions
• Ensuring accurate and timely collection of all project details necessary for applications engineering evaluation and quote projects
• Partnering with project management to guarantee seamless order transitions between sales and operations
• Conducting yourself with the highest level of ethics and integrity
• Consistently achieving or exceeding sales forecasts and quotas
• Documenting all Opportunities, Companies, Contacts, and customer Interactions in our Sales Force Customer Relationship Management (CRM) system

Regional Sales Manager

Business Analyst

• team up with internal stakeholders for smooth IT project execution
• define, analyze, validate, and document business needs
• perform business process design and requirements definition in conjunction with functional teams
• define and document requirements for process changes and development needs
• analyze and prioritize enhancement requests by identifying existing solutions
• communicate effectively with internal teams and external clients
• act as a liaison between functional team and technical resources for enhancements
• manage scope and requirements throughout the project life cycle
• assist in operational roll out and user training for new functionality and tools

Infor Syteline Implementation Business Analyst

Field Engineer

• Deliver world-class technical customer service and support for TechniBlend (OEM) equipment and systems at customer production facilities.
• Diagnose and troubleshoot mechanical, electrical and controls technical errors with equipment and determine and execute proper solutions.
• Remotely monitor the effectiveness and performance of equipment via remote access software and direct communication with customers.
• Conduct testing and commissioning of control systems, ensuring functionality, reliability, and safety.
• Perform modifications, upgrades, and routine maintenance to existing equipment to meet customer needs and requirements.
• Provide best-in-class service with customers and collaborate professionally fellow technical service and engineering personnel.
• Provide training to the customers on equipment operations and maintenance procedures.
• Produce timely, accurate and detailed service reports.
• Comprehend customer requirements and make appropriate recommendations and modifications as required.
• Manage field service appointments and customer troubleshooting requests through Salesforce – Field Service Lightning.
• Ability to manage travel and expenses through expense management software while following company policies.

Field Service Technician

Account Executive

• Build lasting relationships with our customers.
• Provide solutions to our customers.
• Help the organization by increasing sales and profits.
• Collaborate with all stakeholders in a way that ensures a smooth sales process and customer success.
• Achieve and exceed financial targets.
• Stay up to date on our offerings, the customer’s business and organization, and market trends.

Business Application Developer – Syteline

Product Manager, Aseptic Packaging

Regional Sales Manager

Infor Syteline Implementation Business Analyst

Field Service Technician

Technical Sales Representative