ProMach

Field Engineer

• Travel extensively to repair, maintain and start-up specified Bartelt Packaging equipment
• Provide a communication link between the customer and the Company
• Installation, integration, repair and troubleshooting of flexible machinery
• Ensure established inspection, testing, quality and operating specifications are met
• Direct and oversee customer’s personnel during plant machinery installations and integrations or servicing
• May provide on-site customizing of machine programs
• Maintain a 24-hour on-call status and provide customer technical telephone support
• Provide factory floor support when not providing customer field service support/travel
• Provide customer training regarding the operation & service of machinery
• Assist customers with aftermarket parts needs while in the field

Field Service Technician – Cincinnati/Columbus, OH

• Travel extensively to repair, maintain and start-up specified Bartelt Packaging equipment
• Provide a communication link between the customer and the Company
• Installation, integration, repair and troubleshoot flexible machinery
• Ensure all established inspection, testing, quality and operating specifications are met
• Direct and/or oversee customer’s personnel during installations and integrations
• Maintain a 24-hour on-call status and provide customer technical telephone support
• Provide customer training regarding the operation & service of our machinery
• Assist customers with aftermarket parts needs while in the field

Field Service Technician

• Deliver world-class technical customer service and support
• Work directly within the Technical Service Group
• Manage multiple customers and projects
• Correspond with customers; maintain oversight on equipment, service machinery, and travel to customer facilities
• Drive service success that improves customer satisfaction, maximizes customer retention and increases profitability
• Support TechniBlend (OEM) equipment and systems at customer production facilities
• Diagnose and troubleshoot mechanical, electrical and controls technical errors with equipment and determine and execute proper solutions
• Remotely monitor the effectiveness and performance of equipment via remote access software and direct communication with customers
• Conduct testing and commissioning of control systems, ensuring functionality, reliability, and safety
• Perform modifications, upgrades, and routine maintenance to existing equipment to meet customer needs and requirements
• Provide best-in-class service with customers and collaborate professionally fellow technical service and engineering personnel
• Provide training to the customers on equipment operations and maintenance procedures
• Produce timely, accurate and detailed service reports
• Comprehend customer requirements and make appropriate recommendations and modifications as required
• Manage field service appointments and customer troubleshooting requests through Salesforce – Field Service Lightning
• Ability to manage travel and expenses through expense management software while following company policies

• Deliver world-class technical customer service and support
• Manage multiple customers and projects
• Diagnose and troubleshoot mechanical, electrical and controls technical errors with equipment and determine and execute proper solutions
• Remotely monitor the effectiveness and performance of equipment via remote access software
• Conduct testing and commissioning of control systems, ensuring functionality, reliability, and safety
• Perform modifications, upgrades, and routine maintenance to existing equipment to meet customer needs and requirements
• Provide best-in-class service with customers and collaborate professionally with fellow technical service and engineering personnel
• Provide training to the customers on equipment operations and maintenance procedures
• Produce timely, accurate and detailed service reports
• Comprehend customer requirements and make appropriate recommendations and modifications as required
• Manage field service appointments and customer troubleshooting requests through Salesforce – Field Service Lightning.

Sales

• Drive profitable growth in the food market by partnering with manufacturers to design, justify, and deliver integrated capital equipment solutions that improve throughput, food safety, and operational efficiency—while building long-term customer relationships and a predictable pipeline.
• Increase North American customer base in the Food market
• Meet with clients, lead sales force (both internal and external) with maintaining relationships, negotiating and closing deals
• Develop and implement market-driven strategies to achieve revenue goals and the company’s mission
• Act as primary point of contact for accounts in the Food market with development and execution of business development strategies with identified top targets that are bets position to provide sustainable revenue for ProMach Integrated Solutions and Zarpac Canada
• Act as lead in development and execution of sales strategy & presentation that differentiate PMIS’s value proposition and solutions on key opportunities
• Negotiate and finalize customer negotiations, working with management and the applications group
• Foster, promote and facilitate cross-selling of company-wide products, services, capabilities, and systems focusing on growing ProMach’s global business
• Promote a customer-oriented focus and develop consultative customer relationships
• Develop and maintain high profile external relationships within customer constituents, trade organizations, etc.
• Assist with developing sales/marketing operating budgets
• Contribute to sales forecasting activities and set performance goals accordingly in alignment with management objectives
• Represent company at tradeshows/association meetings to promote our organization and products

Director of Sales – Food

• Drive profitable growth in the food market by partnering with manufacturers to design, justify, and deliver integrated capital equipment solutions
• Increase North American customer base in the Food market
• Meet with clients, lead sales force (both internal and external) with maintaining relationships, negotiating and closing deals
• Develop and implement market-driven strategies to achieve revenue goals and the company’s mission
• Act as primary point of contact for accounts in the Food market
• Assist with developing sales/marketing operating budgets
• Contribute to sales forecasting activities and set performance goals accordingly in alignment with management objectives
• Represent company at tradeshows/association meetings to promote our organization and products

Business Development Rep

• Increase North American customer base in the Personal & Household Care markets.
• Develop and implement market-driven strategies to achieve revenue goals and the company’s mission.
• Act as primary point of contact for internal sales team and external constituents (agents, field representatives, etc.) in the Personal & Household Care marketplace.
• Act as primary point of contact for accounts in the Personal & Household Care market with development and execution of business development strategies with identified top targets that are best positioned to provide sustainable revenue for ProMach Integrated Solutions.
• Act as lead in development and execution of sales strategy & presentations that differentiate ProMach Integrated Solutions' value proposition and solutions on key opportunities.
• Negotiate and finalize customer negotiations, working with management and the application group.
• Foster, promote and facilitate cross-selling of company-wide products, services, capabilities, and systems focusing on growing Pro Mach’s Global business.
• Promote a customer-oriented focus and develop consultative customer relationships.
• Develop and maintain high-profile external relationships within customer constituents, trade organizations, etc.
• Assist with developing sales / marketing operating budgets.
• Contribute to sales forecasting activities and set performance goals accordingly in alignment with management objectives.
• Represent company at trade shows / association meetings to promote our organization and products.
• Meet with clients, lead sales force (both internal and external) with maintaining relationships, negotiating and closing deals.

Business Development Director

Manager

• Develop, analyze, and administer global compensation programs
• Analyze market data and internal pay practices to recommend competitive salary structures and pay ranges
• Support annual compensation processes including merit, bonus, and promotional pay programs
• Conduct job evaluations and develop and maintain our global architecture framework
• Monitor pay equity and compliance with all laws and regulations
• Develop tools, dashboards, and reports to provide insights and support data-driven decision making
• Participate in salary surveys and interpret market data for leadership

Compensation Manager

• Analyze market data and internal pay practices to recommend competitive salary structures and pay ranges
• Support annual compensation processes including merit, bonus, and promotional pay programs
• Conduct job evaluations and develop and maintain our global architecture framework to ensure consistency across functions and levels
• Partner with HR business partners and leaders on compensation decisions, offers, and pay recommendations
• Monitor pay equity and compliance with all laws and regulations, including evolving global pay transparency requirements
• Develop tools, dashboards, and reports to provide insights and support data-driven decision making
• Participate in salary surveys and interpret market data for leadership

• Maintain current and generate new sales with the goal of building long term customer relationships
• Act as primary relationship contact with PE/Axon customers and partners
• Collaborate with project managers, engineering, sales & marketing staffs and service support personnel
• Manage the relationship with existing accounts, partners and independent agents within the assigned territory
• Identify and develop new customers and commercial opportunities
• Work as a liaison between the customer and engineering to develop the best project solutions
• Provide the customer with product line technical and commercial information necessary to obtain a purchase order
• Ensure all pertinent and required information is complete to initiate order fulfillment
• Participate in company trade shows
• Prepare sales forecasts; maintain sales records and reports in accordance with company policy
• Assist in development of product promotional materials

Regional Sales Manager – Western Region

Business Analyst

• Define, analyze, validate, and document business needs
• Perform business process design and requirements definition in conjunction with functional teams
• Define and document requirements for process changes and development needs with necessary technical detail
• Analyze and prioritize enhancement requests by identifying existing or alternative solutions that optimally address business needs
• Communicate effectively with internal teams and external clients to deliver functional requirements
• Act as a liaison between functional team and technical resources for enhancements
• Provide functional requirements to development team and perform QA testing of requested enhancements
• Manage scope and requirements throughout the project life cycle
• Assist in operational roll out and user training for new functionality and tools

Business Analyst – Infor Syteline

• team up with internal stakeholders for smooth IT project execution
• define, analyze, validate, and document business needs
• perform business process design and requirements definition
• define and document requirements for process changes and development needs
• analyze and prioritize enhancement requests
• communicate effectively with internal teams and external clients
• act as a liaison between functional teams and technical resources
• provide functional requirements to development team and perform QA testing
• manage scope and requirements throughout the project life cycle
• assist in operational roll out and user training for new functionality and tools

Sales Engineer

• provide hands-on leadership in the areas of accounting and financial reporting
• direct the company’s accounting processes, periodic forecasting, and job costing process
• identify and pursue new business opportunities through research, cold outreach, networking, and industry events
• conduct customer visits to explore growth potential and increase sales
• assess customer needs and propose customized product solutions
• prepare and deliver technical and commercial proposals
• serve as the main point of contact for distributors and end users
• resolve customer inquiries and complaints efficiently and professionally
• assist with logistics, customs processes, order tracking, and delivery coordination
• thoroughly document all customer details and sales progress in Salesforce CRM
• guide customers in the design, installation, and setup of transverse jaws for packaging machines
• troubleshoot sealing issues and recommend performance improvements
• collaborate with the internal engineering team for product modifications and design approvals
• communicate customer feedback to engineering and production to ensure timely deliveries
• assist with administrative duties such as invoicing and documentation
• coordinate with logistics to meet customer-specific shipping and delivery requirements

• Provide hands-on leadership in accounting and financial reporting
• Direct the company’s accounting processes, periodic forecasting, and job costing process
• Identify and pursue new business opportunities through research, cold outreach, networking, and industry events
• Conduct customer visits to explore growth potential and increase sales
• Assess customer needs and propose customized product solutions
• Prepare and deliver technical and commercial proposals
• Serve as the main point of contact for distributors and end users
• Resolve customer inquiries and complaints efficiently and professionally
• Assist with logistics, customs processes, order tracking, and delivery coordination
• Guide customers in the design, installation, and setup of transverse jaws for packaging machines
• Troubleshoot sealing issues and recommend performance improvements
• Collaborate with the internal engineering team for product modifications and design approvals
• Communicate customer feedback to engineering and production to ensure timely deliveries
• Assist with administrative duties such as invoicing and documentation
• Coordinate with logistics to meet customer-specific shipping and delivery requirements