Prolific

Solutions Consultant

Prolific

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Tech Stack

Cloud

About the role

  • As a Solutions Consultant, you will be a trusted advisor and strategic partner across the pre-sales customer journey—from initial discovery through to Closed Won.
  • You will work alongside frontier AI labs and enterprise customers, ensuring they understand and believe in the value of Prolific's human data offerings.
  • You will be the driving force behind building the trust and momentum needed to win their business.
  • This role sits at the intersection of sales and technology—owning solution scoping, proposal design, and AE partnership from first discovery through Closed Won.
  • You will hand off cleanly to our Services and Client Delivery teams.
  • Conduct deep discovery sessions with AI researchers, technical program managers, and enterprise stakeholders to understand workflows, pain points, and strategic objectives.
  • Deliver customized demonstrations and presentations that articulate value and competitive differentiation for both technical and non-technical audiences.
  • Serve as the primary technical point of contact during the sales cycle, addressing complex questions related to data security, privacy, platform architecture, API integrations, participant quality and solution design.

Requirements

  • 4+ years in a customer-facing solutions engineering, consulting, or pre-sales role within a SaaS or data/AI environment
  • Demonstrated experience working with both frontier AI/research organizations and enterprise customers across a full sales cycle
  • Strong understanding of API design, web technologies, data transfer and security protocols, and cloud architecture
  • Exceptional verbal and written communication skills with the ability to translate complex technical concepts clearly for executives, researchers, developers, and program managers alike
  • Proven ability to scope and execute proof-of-concept projects, manage pilot programs, and navigate technical validation activities
  • Experience owning a clean pre-to-post-sales handoff — able to document scope, expectations, and success criteria clearly for delivery teams at the point of deal close
  • A collaborative spirit and ability to work cross-functionally with product, engineering, and go-to-market teams
  • An appetite for continuous learning and problem solving; you actively seek out new knowledge, adapt quickly to change, and bring creative thinking to customer challenges
  • Passion for AI and genuine curiosity about the evolving role of human feedback in model development
  • Willingness to travel as needed for client meetings and internal events.
Benefits
  • Benefits
  • External Handbook
  • Website
  • Youtube
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
API designweb technologiesdata transfer protocolssecurity protocolscloud architectureproof-of-concept projectspilot programstechnical validationsolution designdata security
Soft Skills
verbal communicationwritten communicationcollaborationproblem solvingadaptabilitycreative thinkingcustomer engagementtrust buildingpresentation skillsstrategic thinking