ProgressSoft Corporation

Support Engineer, Implementation

ProgressSoft Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Kazakhstan • Kazakhstan

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Tech Stack

AnsibleApacheAWSAzureCloudKubernetesLinuxMySQLNoSQLOraclePostgresSQLVault

About the role

  • Implement and install solutions at customer's infrastructure platforms.
  • Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
  • Act positively and respond promptly to the customer’s requests/tickets.
  • Prepare, review and ensure the accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits.
  • Perform any other job-related duties related to work.

Requirements

  • Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
  • At least 2 years experience in a similar field.
  • Good command of the English language (Speaking, writing, and presentation).
  • Good command of the Russian language (Speaking, writing, and presentation).
  • Based in one of the Central Asian countries (Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, or Turkmenistan).
  • Willing to travel and work extra hours when needed.
  • Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
  • Experience in operating systems (Linux and MS Windows).
  • Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad).
  • Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
  • Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible).
  • Knowledge in Directory Services (AD & LDAP).
  • Professional effective communication, verbal and written.
  • Customer oriented mentality.
  • Excellent personal skills.
  • Details oriented and a team player.
  • Initiative and self-managed.
  • Time management and result oriented.
  • Experience in one or more of the below is a plus:
  • Experience in large enterprise environments with emphasis on payments, remittance solutions.
  • Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
  • Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
  • Knowledge of PKI Infrastructure and Certificate Authorities.
  • Knowledge of database engines (MySQL and NoSQL Databases).
  • Knowledge of server and client operating systems (Linux Distros, MS Windows).
  • Knowledge in Object Storage management.
  • Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
  • Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
database enginesOracleMS-SQLPostgreSQLLinuxMS WindowsKubernetesHashiCorp NomadApache TomcatOracle WebLogic
Soft Skills
effective communicationcustomer orientedteam playerinitiativeself-managedtime managementresult orienteddetails oriented