Progress

Software Engineering Manager

Progress

full-time

Posted on:

Location Type: Hybrid

Location: Raleigh • North Carolina • 🇺🇸 United States

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Salary

💰 $164,966 - $203,781 per year

Job Level

SeniorLead

Tech Stack

AWSAzureCloudDistributed SystemsGoogle Cloud PlatformGRPCMicroservices

About the role

  • Manage and mentor two engineering teams (AI Frameworks and Identity) of 5 engineers each, fostering a culture of collaboration, growth, and accountability.
  • Provide coaching and guidance to team members, conduct performance reviews, provide feedback, and support career development plans.
  • Own the engineering delivery for the AI framework and Identity, ensuring projects are completed on time, within scope, and meet high-quality standards.
  • Lead teams in setting and tracking clear goals and key results, balancing short-term deliverables with long-term strategic goals.
  • Drive execution by removing obstacles, mitigating risks, and ensuring effective cross-functional collaboration.
  • Define technical strategy with a strong platform mindset emphasizing reusable services, APIs, and governance; ensure security & compliance and modern AI infra considerations (vector DBs, serving, orchestration).
  • Abstract complexity into frameworks that product teams can adopt and expose SDKs, APIs, and developer tooling.
  • Collaborate with product management, design, and other engineering teams to align on product goals, requirements, and timelines and maintain visibility with stakeholders and senior leadership.
  • Implement and refine engineering processes, ensure best practices in development, testing, and deployment, and optimize team performance through agile methodologies and continuous improvement.
  • Foster a culture of experimentation, iteration, innovation, and high-performance collaboration.

Requirements

  • 10+ years of software engineering experience with at least 2-4 years in a management role.
  • Deep knowledge of auth/authz protocols: OAuth2.0, OpenID Connect, SAML, SCIM.
  • Familiarity with federated identity and enterprise integrations (Okta, Azure AD, Ping, Auth0).
  • Familiarity with modern AI/ML frameworks and LLM orchestration frameworks (LangChain, LlamaIndex, OpenAI MCP).
  • Knowledge of model lifecycle: training vs inference, versioning, rollback strategies.
  • Experience with distributed systems & APIs (microservices, gRPC/REST, service discovery).
  • Exposure to framework design: SDKs, APIs, developer tooling, plugin systems.
  • Proven track record of leading and mentoring high-performance engineering teams.
  • Experience managing engineering projects from inception to delivery using agile methodologies (Scrum/Kanban).
  • Excellent communication and interpersonal skills; ability to work effectively across teams and with senior leadership.
  • Strong analytical and problem-solving abilities with a hands-on, solution-oriented approach.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • Beneficial: Familiarity with cloud-based platforms (AWS, GCP, or Azure).
  • Beneficial: Experience in scaling tech teams, managing talent, and driving process improvements at a growing company.
Benefits
  • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan).
  • Tuition Reimbursement program.
  • Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
  • Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
  • Flexible paid vacation time, paid day off for your birthday, and company holidays.
  • A variety of leave plans, including Parental Leave.
  • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
  • Performance-based annual corporate bonus plan.
  • Hybrid work arrangement (working between your home office and our Raleigh NC office).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
software engineeringauth/authz protocolsOAuth2.0OpenID ConnectSAMLSCIMAI/ML frameworksLangChainLlamaIndexOpenAI MCP
Soft skills
mentoringcoachingcommunicationinterpersonal skillsanalytical skillsproblem-solvingcollaborationleadershipaccountabilityinnovation
Certifications
Bachelor’s degree in Computer ScienceMaster’s degree in Engineering
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