Director of Operations
Progentec Diagnostics, Inc.
full-time
Posted on:
Location Type: Remote
Location: Oklahoma • United States
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Job Level
About the role
- Develop and implement strategic plans, in alignment with the company's objectives and vision, to drive operational excellence
- Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance
- Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency
- Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement
- Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department
- Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth
- Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards
- Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines
- Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization
- Adhere to the company’s policies and standards and ensure that laws and regulations are being followed
- Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities
- Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams
- Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness
- Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement
- Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement
- Analyze data and provide insights to inform strategic decision-making and resource allocation
Requirements
- Minimum 5 years’ experience in operations management required, preferably in the diagnostic or healthcare industry
- Demonstrated capabilities in strategic planning, process improvement, and project management
- Exceptional leadership skills with the ability to motivate and develop teams
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
- Strong communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization and partner organizations
- Familiarity with regulatory requirements and industry standards in the health sector desirable
- Proficiency in using relevant software and tools for data analysis and reporting
- Work authorization: Must be eligible to work in the US. We are unable to sponsor visas for this position at this time.
Benefits
- Health insurance
- Remote work options
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic planningprocess improvementproject managementdata analysisoperational performance measurementKPI establishmentworkflow optimizationcost reductionquality controlregulatory compliance
Soft Skills
leadershipmentorshipteam developmentcommunicationcollaborationproblem-solvinganalytical skillsaccountabilitycontinuous improvementinterpersonal skills