Progentec Diagnostics, Inc.

Operations

• Develop and implement strategic plans, in alignment with the company's objectives and vision, to drive operational excellence
• Identify key performance indicators (KPIs) and establish targets to measure and monitor operational performance
• Regularly evaluate operational processes, identify areas for improvement, and implement appropriate measures to optimize efficiency
• Provide strong leadership, mentorship, and guidance to a diverse team of operational staff, fostering a culture of collaboration, accountability, and continuous improvement
• Set clear expectations, define roles and responsibilities, and ensure effective communication and coordination within the operations department
• Recruit, train, and develop talent, identifying skill gaps and providing opportunities for professional growth
• Streamline operational workflows and processes to enhance productivity, reduce costs, and maintain high-quality standards
• Implement best practices and standards to ensure compliance with industry regulations, quality control, and safety guidelines
• Identify and resolve operational bottlenecks, obstacles, and inefficiencies through data analysis and process optimization
• Adhere to the company’s policies and standards and ensure that laws and regulations are being followed
• Collaborate closely with other departments, such as Research and Development, Lab Operations, Quality Assurance, Human Resources, external partners, and supply chain, to ensure seamless coordination and alignment of operational activities
• Foster effective communication channels to facilitate information sharing, problem-solving, and decision-making among different teams
• Participate in cross-functional initiatives and projects to drive business growth, improve customer satisfaction, and enhance operational effectiveness
• Establish and monitor key performance indicators (KPIs) to evaluate operational performance, track progress, and drive continuous improvement
• Prepare regular reports and presentations for senior management, highlighting operational achievements, challenges, and opportunities for improvement
• Analyze data and provide insights to inform strategic decision-making and resource allocation

Director of Operations