Commercial Marketing Program Manager
PROCEPT BioRobotics
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $146,280 - $172,090 per year
About the role
- Develop and manage a portfolio of utilization-focused P2P programs including case observations, workshops, labs, roundtables, webinars, and virtual sessions.
- Align program offers surgeon proficiency stages, account maturity, and utilization objectives.
- Support structured pathways that reinforce best practices and increase surgeon confidence with Aquablation therapy.
- Partner with high-volume KOL surgeons to support utilization-focused education and best practice sharing.
- Maintain faculty relationships to ensure readiness, continuity, and high-quality educational experiences.
- Match faculty to account needs based on clinical and regional dynamics.
- Support faculty in developing presentation content, clinical case narratives, and workshop materials aligned to messaging and commercial priorities.
- Partner with Utilization Sales to identify program needs tied to account strategy and activation.
- Collaborate with Clinical teams to ensure case observation readiness and procedural support.
- Work with downstream marketing to ensure content, messaging, and tools are aligned and field ready.
- Coordinate with Capital teams as appropriate during the transition from initial training to utilization support.
- Work with internal operations, KOL management, and vendors to support logistics and onsite execution.
- Support faculty contracting, FMV honoraria, AdvaMed compliance, and Sunshine Act reporting.
- Ensure CRM systems (e.g., Salesforce) capture program participation and engagement accurately.
- Track outcomes, surgeon engagement, and utilization signals to inform commercial program investment.
- Capture feedback from surgeons, sales, and clinical partners to drive continuous improvement
- Provide visibility to commercial leadership on program performance and account maturity trends.
Requirements
- Bachelor’s degree in marketing, business, healthcare, or related field
- 8+ years in commercial healthcare, clinical training, or healthcare marketing.
- 3+ Experience supporting physician-facing or peer-to-peer education programs in a regulated environment.
- Strong cross-functional communication and project management skills.
- Ability to travel up to 50%.
Benefits
- full medical coverage
- wellness programs
- on-site gym
- 401(k) plan with employer match
- short-term and long-term disability coverage
- basic life insurance
- wellbeing benefits
- flexible or paid time off
- paid parental leave
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementclinical trainingeducational content developmentcase observationutilization-focused educationpresentation content developmentoutcome trackingCRM systemscommercial program investmentregulatory compliance
Soft Skills
cross-functional communicationproject managementrelationship managementcollaborationfeedback capturecontinuous improvementstrategic alignmentorganizational skillsadaptabilityproblem-solving