Probo Medical

Field Engineer

• Responsible for the installation and service of OEM medical devices.
• Complete scheduled preventive maintenance and perform any required equipment upgrades.
• Train customers on basic operation and use of medical devices.
• Manage inventory and keep accurate records of repairs and maintenance.

Field Technical Engineer

Recruitment

• Utilize tools and resources to effectively recruit for Company openings.
• Source candidates and cultivate talent pipelines including advanced sourcing, outreach, networking use of social media and other channels.
• Review resumes and conduct initial phone screenings.
• Schedule interviews and coordinate communication between candidates and hiring teams.
• Assist with drafting job postings and posting positions.
• Contacts schools, alumni groups, veteran organizations, women organizations, disability organizations, and other public organizations to find and attract applicants.
• Monitor affirmative action goals and makes outreach efforts to reach candidates in protected classes to make progress towards goals.
• Provide a positive candidate experience throughout the hiring process and ensures a positive representation of our company brand within the marketplace.
• Ensure all recruiting and interviewing processes are aligned with state and federal laws.
• Updates ATS system.

Talent Acquisition Contractor – Part Time

• Reporting to the Area Service Manager, the Field Technical Engineer is responsible for performing OEM service and installations of medical devices
• Performs skilled technical work in the repair, preventative maintenance and upgrades of OEM medical devices or systems
• Documents and maintains accurate records of inspections, repairs, calibrations and work performed on all equipment
• Responsible for the installation and service of OEM medical devices which will include electrical, mechanical and software components
• Complete scheduled preventive maintenance, unplanned maintenance and perform any required equipment upgrades
• Establish and maintain a high level of customer satisfaction through service excellence
• Ensure accurate and timely completion of records of all installations and deinstallations, repairs and maintenance and of all regulatory compliance paperwork
• Train customers on basic operation and use of medical devices
• Manage inventory, keep accurate records, and return unused and failed parts promptly
• Perform PM's on time, provide expeditious on-site response and minimize equipment downtime
• Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed
• Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner
• Promote service contract offerings and assist Sales in selling service agreements to customers within your assigned territory
• Provide on-call service coverage on a rotating basis, as needed

• Responsible for the installation and service of OEM medical devices which will include electrical, mechanical and software components.
• Complete scheduled preventive maintenance, unplanned maintenance and perform any required equipment upgrades.
• Establish and maintain a high level of customer satisfaction through service excellence.
• Ensure accurate and timely completion of records of all installations and deinstallations, repairs and maintenance and of all regulatory compliance paperwork.
• Train customers on basic operation and use of medical devices.
• Manage inventory, keep accurate records, and return unused and failed parts promptly.
• Perform PM’s on time, provide expeditious on-site response and minimize equipment downtime.
• Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
• Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
• Promote service contract offerings and assist Sales in selling service agreements to customers within your assigned territory.
• Provide on-call service coverage on a rotating basis, as needed.