Field Technical Engineer

Probo Medical

Field Technical Engineer responsible for the installation and servicing of OEM medical devices. Working in Tampa/Kissimmee and ensuring customer satisfaction through technical excellence and support.

Posted 7/14/2026full-timeTampa • Florida • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the installation, maintenance, and repair of OEM medical devices, with a strong focus on customer satisfaction and regulatory compliance. Proficient in interpreting technical documentation and utilizing electronic test equipment to ensure optimal device performance.

Highest-signal resume keywords

Biomedical Engineering DegreeExperience Servicing BMD EquipmentFamiliarity with Digital Multi-MetersSolid Computer SkillsAbility to Interpret Schematics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Medical DevicesPreventive MaintenanceEquipment UpgradesTechnical Documentation InterpretationField Service ExperienceMechanical and Electrical TroubleshootingRegulatory ComplianceCustomer TrainingInventory ManagementOn-Call Service Coverage

Soft Skills

Customer SatisfactionEffective CommunicationProblem SolvingTeam CollaborationEscalation Management

Tools & Technologies

Microsoft OfficeSoftware Operating SystemsNetwork TechnologyElectronic Test EquipmentSafety Analyzers

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Biomedical DevicesUltrasound EquipmentField ServiceHospital-Based SettingTechnical Manuals

About the role

Key responsibilities & impact

Responsible for the installation and service of OEM medical devices which will include electrical, mechanical and software components.
Complete scheduled preventive maintenance, unplanned maintenance and perform any required equipment upgrades.
Establish and maintain a high level of customer satisfaction through service excellence.
Ensure accurate and timely completion of records of all installations and deinstallations, repairs and maintenance and of all regulatory compliance paperwork.
Train customers on basic operation and use of medical devices.
Manage inventory, keep accurate records, and return unused and failed parts promptly.
Perform PM’s on time, provide expeditious on-site response and minimize equipment downtime.
Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
Promote service contract offerings and assist Sales in selling service agreements to customers within your assigned territory.
Provide on-call service coverage on a rotating basis, as needed.

Requirements

What you’ll need

Required Education: Degree in electronics, biomedical engineering, biomedical technology, electrical engineering or equivalent.
Experience: One to three years of experience servicing BMD or Ultrasound equipment.
Previous mechanical, electronics or fluidics work experience, either in a field service or hospital-based setting, is required.
Solid computer skills, including working knowledge of Microsoft Office, software operating systems, and network technology.
Familiarity with the use of common electronic test equipment including Digital Multi-Meters and safety analyzers.
Previous experience with or ability to interpret schematics, wiring diagrams, illustrated parts diagrams and technical manuals of biomedical and imaging instrumentation.
Valid driver’s license, good driving record and must be able to pass a motor vehicle record check.

Benefits

Comp & perks

Ability to lift, carry and move various items of a minimum of 50 lbs. while utilizing proper technique.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.