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Salesforce Product Analyst
Probo MedicalSalesforce Product Analyst leading configuration, maintenance, and optimization of Salesforce at Probo Medical. Fostering user adoption and operational efficiency in healthcare technology solutions.
Tech Stack
Tools & technologiesCloudERPOracleVisualforce
About the role
Key responsibilities & impact- Provide Salesforce Architecture recommendations to stabilize the environment.
- Drive integration with ERP solutions to decouple Salesforce functionality.
- Administer and maintain Salesforce platform including user account management and security settings.
- Configure Salesforce objects, fields, workflows, and process automation for business needs.
- Provide ongoing support and training to end-users to ensure effective adoption.
- Collaborate with cross-functional teams to gather requirements and translate them into system solutions.
- Perform system monitoring, troubleshooting, and performance optimization.
- Implement data management best practices including deduplication and cleansing.
- Create and manage reports, dashboards, and analytics for business decision-making.
- Stay updated on new Salesforce features and recommend improvements.
- Assist in system integrations with third-party applications.
- Ensure compliance with Salesforce best practices, governance, and security protocols.
Requirements
What you’ll need- Bachelor’s degree in computer science, Information Technology, Business, or a related field (or equivalent experience).
- Salesforce Product Owner certification (Salesforce Certified Administrator or Advanced Administrator) preferred.
- 4+ years of experience in Salesforce administration, configuration, and management.
- Direct experience with complex Salesforce Org: 350+ users, customer automation/integrations.
- Hands-on experience with Salesforce development including automation and flows.
- Comfortable with reports, dashboards, and data management (de-duplicating, cleansing, data loader).
- Experience with Salesforce integration, primarily with ERP and Business Intelligence solutions.
- Strong understanding of Salesforce security models, workflows, process automation, and data structures.
- Experience with data migration tools and techniques, including Data Loader and third-party applications.
- Familiarity with Apex, Visualforce, and Lightning components is a plus.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Experience in training and supporting end-users in a professional setting.
- Experience with Salesforce Sales Cloud, Service Cloud, Field Service or other specialized Salesforce products preferred.
- Middleware exposure (Boomi, Workato) a plus.
- B2B background – bonus for medical devices, healthcare services, or field service operations.
- Knowledge of third-party Salesforce applications and integrations (e.g., Marketing Cloud, CPQ, Pardot).
- Extensive knowledge of ERP functionality (i.e.. Oracle, SAP, Dynamics, Sage Intacct).
- Experience with Agile methodologies and project management frameworks.
Benefits
Comp & perks- Equal Opportunity Employer/Vet/Disabled
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce administrationSalesforce configurationSalesforce managementSalesforce developmentSalesforce integrationData managementReportsDashboardsApexVisualforce
Soft Skills
Analytical skillsProblem-solving skillsCommunication skillsProject managementTrainingCollaborationUser supportAdaptabilityPrioritizationRequirements gathering
Certifications
Salesforce Certified AdministratorSalesforce Advanced AdministratorSalesforce Product Owner certification