Pritchard Companies

Account Executive

• Greet and assist customers, providing knowledgeable, professional, and responsive service.
• Build and maintain strong customer relationships through proactive follow-up and ongoing communication.
• Identify customer equipment needs and recommend appropriate products and solutions.
• Generate and develop leads through customer outreach, networking, referrals, self-marketing, and social media.
• Manage customer appointments, inquiries, quotes, and sales opportunities in a timely manner.
• Maintain accurate and up-to-date customer and sales activity records in the Customer Relationship Management (CRM) system.
• Prepare and complete all sales documentation and contracts accurately and in accordance with company policies and procedures.
• Develop a thorough understanding of available inventory, product specifications, financing options, and industry trends.
• Coordinate with operations, service, transportation, finance, and other departments to ensure a seamless customer experience.
• Assist in maintaining a professional appearance of equipment inventory and sales areas.
• Actively support and promote the company’s mission, vision, and core values in all interactions.

Sales Consultant

Technician

• Install tow truck bodies, recovery equipment, transport trailers, and related systems
• Install mechanical, hydraulic, electrical, and structural components
• Perform equipment upfitting and customization tasks
• Complete assembly and basic fabrication assignments
• Perform inspections, preventative maintenance, and repairs
• Assist with troubleshooting mechanical, hydraulic, and electrical systems
• Maintain accurate records and documentation
• Help maintain a clean, organized, and safe shop environment

Sales Consultant

Install Technician – Tow & Equipment