Princess Polly

Sales

• Provides day-to-day administrative and operational support to the Wholesale team.
• Facilitates clear and effective communication between vendors, team members, and retail partners.
• Supports business growth by ensuring accuracy of order details and exceptional customer service.
• Generates and processes supplier purchase orders and maintains accurate account information.
• Tracks and executes sample requests ensuring timely delivery of samples to accounts.
• Provides general administrative support to the wholesale team, including management and meeting preparation.
• Manages file organization and helps upload product imagery, pricing, and product details under direction.

Wholesale Sales Administrator

Procurement

• Resource existing styles across Lower Impact initiatives, supplier issues, and country of origin.
• Maintain quality, fit, and overall look of product styles while optimising costs and margins.
• Manage supplier relationships and resource styles into the right vendors to align with capacity, compliance, and sustainability goals.
• Negotiate costs and ensure styles meet margin targets.
• Analyse data and create recommendations for buying and replenishment.
• Able to handle a large volume of product styles simultaneously, ensuring all are delivered accurately and on time.
• Support sustainable sourcing initiatives, reduce waste, and drive our commitment to 100% Lower Impact styles by 2030.

Product Developer, Procurement

Director

• Direct and develop merchandising strategies for retail and wholesale businesses
• Set sales plans and drive Open-to-Buy (OTB) planning
• Curate and range successful assortments aligning inventory with customer demographic and seasonality
• Build product range, manage wholesale customer relationships, and oversee supply chain and logistics
• Collaborate with business leaders to develop and implement sales plans across channels
• Partner with Supply Chain to ensure seamless inventory flow into retail stores
• Review bestsellers, manage assortments and purchase orders
• Oversee operational and administrative merchandising functions ensuring efficiency and strategic execution

Retail Merchandise Director

Financial Planning and Analysis

• Own forecasting, budgeting, and planning processes that shape and drive business performance across AU & US.
• Build and optimise models, dashboards, and reporting that cut through the noise with clear, actionable insights.
• Partner with leaders across Finance, Merchandising, Marketing, and Supply Chain to shape strategy and performance.
• Coach and mentor the FP&A Analyst, lifting capability and output.
• Identify risks, spot opportunities, and challenge the status quo with data-led recommendations.
• Drive high-quality financial insights and data-led decisions to inform commercial strategy and future-focused planning.

Senior Financial Planning and Analysis Manager

• Provide exceptional customer service in a fast-paced retail environment
• Maintain elevated standard of visual merchandising and store standards
• Keep the sales floor replenished and unpack and prepare merchandise for merchandising
• Create an immersive in-store experience that brings the brand's online presence to the real world
• Excite customers with the IRL shopping experience and collaborate with the store team

Retail Sales Associate

Manager

• Lead back-of-house operations, including shipment processing, product flow, stockroom organization, RFID scanning and replenishment reporting
• Ensure inventory accuracy and shrink prevention across stockroom and sales floor
• Partner with Team Leaders to meet sales floor needs through timely replenishment and merchandising execution
• Maintain a clean, organized stockroom that supports efficiency
• Train, develop and coach Stock Leads and Stock Associates to uphold brand and operational standards
• Spend ~20% of time supporting sales floor productivity and ensuring alignment between front and back-of-house
• Lead seasonal and promotional readiness through inventory prep, product launches, and events
• Partner cross-functionally with Visual Manager and HQ Operations on inventory needs, launches and new processes
• Step into sales floor support as needed during high-traffic periods

Retail Stock Manager

• As our Retail Store Associate, you'll be at the forefront of our mission to provide a unique, immersive shopping experience, bringing our online presence into the real world. They will be responsible for providing exceptional customer service in a fast-paced retail environment while maintaining an elevated standard of visual merchandising and store standards. The retail store associate will also keep our sales floor replenished, and unpack and prepare merchandise as it arrives at our store to be merchandised. The ideal candidate will be positive, high-energy, highly motivated, and possess a great sense of style. The goal of the Retail Store Associate is to excite customers with this new and exciting IRL experience!

• Own the strategic roadmap and execution of RFID systems and inventory processes across all retail locations.
• Serve as the primary subject matter expert and decision maker for RFID platform performance, optimization and vendor management.
• Lead innovation and improvement of inventory flow and visibility, driving scalable practices from shipment to shelf.
• Partner with store leadership to ensure operational excellence in tagging, cycle counts, transfers and inventory integrity.
• Configure and oversee RFID and inventory system architecture; ensure accurate and consistent data across Shopify, NetSuite and connected systems.
• Analyze key inventory health metrics (shrink, OOS, negative OH, cycle count compliance) and lead resolution strategies.
• Lead RFID planning, configuration and setup for all new store openings, ensuring high data accuracy pre-launch.
• Oversee project tracking and execution for inventory related initiatives; align stakeholders on status, risks and milestones.
• Own SOP development and enhancement for inventory management and RFID workflows; provide clear documentation and training resources.
• Conduct UAT and validate retail tech enhancements tied to inventory and RFID.
• Identify trends, risks and systemic blockers in RFID usage and inventory execution; propose and drive proactive solutions.
• Provide field facing support and escalation management while balancing strategic program advancement.

Manager, RFID and Retail Inventory

• Lead and manage a passionate retail team to deliver outstanding in-store customer experiences.
• Create world-class in store customer experiences, build brand loyalty, host influencer events, and drive sales through client relationships.
• Ensure the store runs smoothly daily, managing peak seasons and adapting operations for new stores.
• Work closely with the District Manager and retail support teams across the business.
• Curate and execute the store merchandising strategy and visual merchandising.
• Develop SOPs, policies & procedures, and build teams.
• Produce outstanding business results and inspire a team of high performers.
• Proactive planning, problem-solving, and operational troubleshooting.

Store Manager

• Recruiting, training, supervising, appraising and inspiring staff
• Managing staff schedules
• Analyze store reporting
• Effectively managing customer queries and complaints
• Overseeing inventory management processes
• Maximizing profitability and meeting sales targets
• Motivating staff to achieve sales goals
• Executing visual merchandising directives
• Ensuring compliance with company policies and procedures

Assistant Store Manager

Executive Assistant

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years. 

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team. 

We are growing our team based at our Burleigh Heads office and are looking for talented individuals to join the Princess Polly team. Think you can help us in our journey of becoming the best online shopping destination like...ever? If you're a motivated team player that's obsessed with all-things fashion and pop culture, we'd love to hear from you.

At Princess Polly, we’re all about moving fast, staying on trend, and creating unforgettable moments for our customers. We’re searching for an Executive Assistant to partner with our Chief Merchandising Officer (CMO) and ensure the smooth running of our Merchandising team.

This is your chance to step into a pivotal role — the ultimate backstage pass — where you’ll be the trusted right hand to the CMO. You’ll keep priorities on track, manage calendars, coordinate key milestones, and support team culture initiatives that bring our Polly DNA to life. If you’re highly organised, detail-driven, and love being the go-to person who makes everything happen, we want to hear from you.

• The Planning Director - Retail & Wholesale will lead financial planning and inventory management across our retail stores and distribution center. You will be responsible for pre-season planning, in-season forecasting, and post-season hindsight—ensuring that inventory aligns with business goals while optimizing sales, margin, and turn.
• You will own and manage seasonal and annual merchandise financial plans by store, including KPIs such as traffic, conversion, AUS (average units sold), and AOV (average order value).
• You will collaborate with Buying and Merchandising teams to align sales targets, buy depth, category strategies, and OTB (open-to-buy) planning.
• You will lead in-season forecasting and re-projection based on performance trends. Communicate risks and opportunities with Allocation and Buying teams.
• You will partner with the Allocation team to maintain optimal inventory levels and ensure the timely introduction of new products.
• You will develop and deliver hindsight reporting on a weekly, monthly, and quarterly basis leveraging Shopify, Netsuite, Toolio and Inventory Planner to identify key trends and opportunities.
• You will provide Store Operations and Visual Merchandising with actionable inventory analytics and product flow calendars to support sell-through and in-store experience.

Planning Director - Retail & Wholesale

IT Support

• Manage and monitor our cloud infrastructure (AWS and GCS)
• Provide best in class support for internal users, systems, and applications across the business
• Troubleshoot network, server, and desktop-related issues in a Windows, Mac and cloud-first environment
• Assist with user and system administration in Microsoft 365, Google Suite, and related tools
• Participate in the planning and implementation of infrastructure improvements and new solutions
Lead and manage the US IT support team, fostering a high-performance, service-oriented culture.
• Manage the US IT budget, ensuring cost-effective delivery of technology solutions.
• Build strong relationships with internal stakeholders—eCommerce, Operations, Finance, Marketing, CX, and DC—to understand needs and deliver tailored IT solutions.
• Collaborate with the eCommerce and development teams to support Shopify Plus platform stability and custom integrations.
• Oversee incident management processes, ensuring SLAs are met and lessons learned drive continuous improvement.
• Enforce IT standards, security protocols, and compliance to safeguard employee and customer data.
• Evaluate and respond to cybersecurity threats with proactive protection measures.

Wholesale Sales Administrator

Product Developer, Procurement

Retail Merchandise Director

Senior Financial Planning and Analysis Manager

Retail Sales Associate

Retail Stock Manager

Retail Sales Associate

Manager, RFID and Retail Inventory

Store Manager

Assistant Store Manager

Executive Assistant

Planning Director - Retail & Wholesale

Senior IT Manager