Princess Polly

Supply Chain

• Maintaining & updating product, supplier, and fabrics data within multiple systems to support accurate compliance and reporting across our entire product catalogue
• Act as the RFID subject matter expert, including supplier support, order management, optimisation opportunities and troubleshooting.
• Supporting supplier onboarding, documentation, and day to day supply chain administrative processes.
• Updating and cross-checking logistics, production, and compliance data across various internal reporting tools.
• Providing hands on support across production, procurement, logistics, and quality assurance functions as required.

Supply Chain Assistant

Customer Support

• Provide friendly, empathetic, and solutions-focused support across Emails, Chat, Calls, SMS & our social channels
• Respond to enquiries in a timely manner while maintaining a high standard of care
• Meet and exceed individual and team KPIs and performance targets
• Use customer feedback to think strategically and contribute to continuous improvement

Customer Experience Representative

Graphics Designer

• You’ll play a key role in delivering on-brand creative across the business, including digital, web, paid and campaign creative assets
• Rolling out promotional graphics across multiple sizes and formats for different placements
• Preparing final files to platform specifications and deadlines
• Supporting campaign execution under the guidance of senior designers
• Adapting existing creative for new uses while maintaining brand consistency
• Staying across design trends, fashion culture and emerging visual styles, bringing inspiration and ideas to the team
• Developing your skills through feedback, collaboration and hands-on experience

Junior Graphic Designer

Payroll

• Lead end-to-end payroll operations across Princess Polly and Petal & Pup, ensuring accuracy, timeliness and consistency
• Manage and develop Payroll Officers across both brands, building capability.
• Own payroll governance, compliance and risk management, ensuring adherence to all relevant Australian payroll legislation and awards
• Act as the escalation point for complex payroll matters, audits, and external stakeholders (ATO, auditors, regulators)
• Oversee statutory reporting, including PAYG, superannuation, payroll tax, STP, ESS and other regulatory obligations
• Lead the operational ownership and optimisation of the Rippling payroll platform, including award interpretation, system configuration, testing and change management
• Partner closely with Finance, People & Culture (TX), and Technology to ensure payroll systems and processes support business growth
• Drive continuous improvement through automation, process optimisation and strong payroll controls

Payroll and Compliance Manager

Content Manager

• Own the day-to-day management and output of the Social team, ensuring content is planned, created, scheduled, posted, and optimised across all platforms
• Directly mentor our internal content creators, setting clear expectations, reviewing outputs, giving real-time feedback, and driving accountability across daily deliverables
• Oversee the end-to-end content workflow from ideation and briefing, through creation, editing, approvals, scheduling, posting, and optimisation
• Manage the global content calendar, ensuring feeds are consistently on-brand, trend-aware, commercially aligned, and delivered on time
• Take ownership of feed management, ensuring pacing, mix, tone, and visual cohesion are optimised for each platform
• Lead the execution of global social strategies in close partnership with the Social Media Director, translating strategy into clear daily actions and outputs for the team
• Create high-performing content for organic and paid channels, while also setting the standard for quality, hooks, pacing, and platform-first storytelling across the team
• Lead social shoot days and content capture sessions, maximising output, efficiency, and alignment to the content calendar
• Use performance insights, platform trends, and testing results to guide what gets made, when it's posted, and how it's iterated
• Collaborate closely with Performance, Creative, and PR teams to deliver integrated campaigns, social-first moments, and reactive content opportunities

Supply Chain Assistant

Customer Experience Representative

Junior Graphic Designer

Payroll and Compliance Manager

Social Content Manager