Princess Polly

Content Manager

• Own the day-to-day management and output of the Social team, ensuring content is planned, created, scheduled, posted, and optimised across all platforms
• Directly mentor our internal content creators, setting clear expectations, reviewing outputs, giving real-time feedback, and driving accountability across daily deliverables
• Oversee the end-to-end content workflow from ideation and briefing, through creation, editing, approvals, scheduling, posting, and optimisation
• Manage the global content calendar, ensuring feeds are consistently on-brand, trend-aware, commercially aligned, and delivered on time
• Take ownership of feed management, ensuring pacing, mix, tone, and visual cohesion are optimised for each platform
• Lead the execution of global social strategies in close partnership with the Social Media Director, translating strategy into clear daily actions and outputs for the team
• Create high-performing content for organic and paid channels, while also setting the standard for quality, hooks, pacing, and platform-first storytelling across the team
• Lead social shoot days and content capture sessions, maximising output, efficiency, and alignment to the content calendar
• Use performance insights, platform trends, and testing results to guide what gets made, when it's posted, and how it's iterated
• Collaborate closely with Performance, Creative, and PR teams to deliver integrated campaigns, social-first moments, and reactive content opportunities

Social Content Manager

Performance Marketing

• Assist in setting up and launching paid social campaigns across Facebook, Instagram, TikTok, Snapchat and Pinterest
• Support end-to-end campaign execution, including targeting, optimisations and QA
• Monitor campaign performance to ensure ROI and revenue targets are being met
• Build and share performance reports with clear insights
• Collaborate closely with the Paid Social and broader Performance team on cross-channel campaigns
• Support creative briefing and testing to identify top-performing formats, messaging and concepts
• Assist with A/B testing across platforms and document learnings
• Help identify opportunities to scale and grow new and existing paid social channels

Paid Social Coordinator

Software Engineer

• Process and fit styles monthly, ensuring all designs are delivered on time and to spec.
• Manage accurate and timely data entry across systems to keep the critical path seamless.
• Partner with Design to support margin targets and contribute to Lower Impact (LI) product goals.
• Review tech packs, action fit comments, and drive end-to-end style progression from concept through production.
• Build strong, collaborative relationships with suppliers and factories.
• Support quality assurance through accurate measurements, spec adherence, and thorough fit session follow-ups.
• Work closely with Supply Chain to maintain timelines, raw material planning, and on-time delivery of samples.

Product Developer

Human Resources

• Serve as the first point of contact for employee relations matters across retail locations.
• Provide guidance to store, district, and regional managers on employee relations, disciplinary actions, and performance management.
• Oversee multi-state ER matters, lead investigations, ensure accurate documentation, and enforce wage/hour and labor law compliance across all regions.
• Ensure multi-state compliant onboarding by auditing I-9 completion, new hire documentation, system accuracy, and training alignment across all retail locations.
• Respond to TX inquiries and cases in a timely, professional manner through the TX helpdesk or email.
• Collaborate with Payroll and Operations teams to resolve timekeeping, scheduling, and payroll discrepancies.
• Ensure timely and compliant offboarding, exit insights reporting, final pay accuracy, and risk mitigation across multi-state separations.
• Advise managers on TX policy interpretation and compliance with state and federal employment laws.
• Partner with the Recruiting team only during high-volume needs such as New Store Openings and Seasonal Hiring to support interview coordination, SLAs, and compliance readiness.
• Drive cross-regional engagement, recognition, retention strategies, and culture assessments to strengthen the retail employee experience.
• Lead field audits, wage/labor regulation reviews, policy enforcement, and corrective actions to ensure full compliance across all markets.

Social Content Manager

Paid Social Coordinator

Product Developer

Team Experience Manager – Retail