Prime Robotics

Robotics

• Monitor and observe the operation of customer robot fleets to ensure optimal performance
• Be the point person to solve warehouse automation problems with the customers as they arise
• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
• Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal functionality of the robot fleet
• Work hands-on with electromechanical systems in a shop environment
• Conduct robot inspections and perform preventative maintenance
• Diagnose and troubleshoot software issues
• Document operational data and generate reports to track performance
• Document all fixes to robots and maintain spare parts inventory
• Provide support to team members and customers during project deployment and post-sales phases
• Assist sales teams in providing on-site demos to potential customers
• Implement warehouse automation solutions on sight new customers and expansions with existing customers
• Flexibility in work hours to collaborate with colleagues in other time zones
• Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
• Demonstrate soldering expertise when necessary, maintaining and repairing electronic components
• Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges

Robotics Technician