PrePass

Operations

• Provide high-level direction and cross-functional oversight for Business Operations, Violations/Payments, and QA/Analytics teams.
• Partner with department managers to set strategic priorities, performance goals, and service standards aligned with client SLAs and toll agency expectations.
• Lead operational governance and performance review cadences to support accountability and continuous improvement.
• Serve as the senior escalation point for operational issues, data integrity challenges, and interdepartmental dependencies.
• Collaborate with executive leadership to support organizational scaling, process modernization, and automation initiatives.
• Partner with Finance and Compliance on reconciliation and audit readiness to maintain end-to-end transparency and accountability.
• Provide strategic leadership and oversight to the Business Operations Manager to ensure accurate execution of all toll transaction-related processes.
• Govern and support operational workflows, including Account Maintenance, Toll Transaction Research, Toll Transaction Disputes, GPS Verification, Quality Assurance & Analytics.
• Ensure violation processing and payment posting are accurate, timely, and compliant with toll agency standards and internal SLAs.
• Oversee enterprise-wide operational metrics, dashboards, and performance reporting across all tolling functions.
• Present performance trends, forecasts, and action plans to senior leadership and key clients.
• Lead and mentor operational managers and analysts, fostering an environment of collaboration, ownership, and excellence.

Senior Operations Manager – Tolling

Administration

• About the Role
• In this hybrid, Phoenix, AZ–based Program Administrator role, you will play a central part in ensuring operational programs run efficiently and deliver measurable outcomes. You’ll manage key initiatives, streamline processes, and partner closely with cross-functional teams to keep projects aligned and progressing. This position is ideal for someone who thrives in a collaborative environment and excels at transforming complex information into clear, actionable steps.
• Essential Responsibilities**Program & Process Ownership**
• - Lead program, project, and process design.
• - Develop operational KPIs.
• - Measure and monitor operational performance.
• - Identify continuous process improvement opportunities across operational workflows.
• **Cross-Functional Collaboration**
• - Build highly functional relationships across teams.
• - Support operational and senior leadership with reporting and business information.
• **Tools & Operational Enablement**
• - Become proficient in operational toolkits, including core processes and systems used within the team.

Program Administrator

• Translate leadership discussions into clear plans, timelines, and decision logs.
• Use data and field insights to inform and influence strategic plans for maximum impact.
• Manage milestones, RAID logs, and cross-functional dependencies across sales initiatives.
• Ensure timely execution and communication of key deliverables.
• Observe workflows, shadow representatives, and gather direct feedback to identify friction points and improvement opportunities.
• Use findings to inform process adjustments and define system requirements.
• Recommend and implement improvements across handoffs, pipeline hygiene, and rep workflows.
• Partner with relevant stakeholders to align system processes with field needs.
• Provide feedback and requirements for tools such as D365, Outreach, LeanData, Five9, and Seamless.AI.
• Translate system or process changes into clear, actionable communications and collaborate with Enablement for training and rollout.
• Partner with RevOps and BI teams to define reporting requirements.
• Support ad hoc analysis as needed to inform leadership decisions.

Senior Analyst, Sales Operations

Data Scientist

• Design, train, and evaluate predictive and optimization models using statistical, machine learning, and deep learning techniques.
• Build and deploy models for classification, regression, clustering, and anomaly detection.
• Develop time series forecasting models for churn prediction and demand forecasting.
• Balance R&D prototyping with production-grade model development.
• Partner with data architects and engineers to source, clean, and transform large datasets from the Fabric data lakehouse and warehouse environments.
• Create reusable data pipelines and feature stores for model training and scoring.
• Ensure model reproducibility, explainability, and integration into downstream reporting or applications.
• Use Python extensively with libraries such as scikit-learn, pandas, numpy, statsmodels, seaborn, and matplotlib.
• Work with SQL and T-SQL for data manipulation and analysis.
• Create compelling visualizations and dashboards using Power BI including DAX measures.
• Partner with BI analysts, data engineers, and architects to understand business needs.
• Translate complex modeling outcomes into actionable business recommendations.
• Present findings and model outcomes to non-technical stakeholders across Product, Operations, and Leadership.
• Contribute to the development of scalable data science infrastructure and best practices.

Senior Data Scientist

Director

• **Essential Responsibilities**
• **Market Strategy & Segmentation**
• - Develop and execute a comprehensive segmentation strategy for the government sector, identifying high-value opportunities across agencies, programs, and regions.
• - Lead competitive, market, and policy analyses to inform investment priorities and innovation strategies.
• - Craft compelling value propositions and messaging that align PrePass’s technology leadership with government safety and efficiency objectives.
• **Go-to-Market Leadership**
• - Create and operationalize go-to-market plans for government initiatives, ensuring alignment across marketing, product, sales, and partner ecosystems.
• - Collaborate with Product Management to align roadmap priorities with government market needs and compliance standards.
• - Partner cross-functionally to build processes, capabilities, and systems that drive consistent execution and measurable business impact aligned with the PrePass mission.
• **Stakeholder Engagement**
• - Serve as a key strategic liaison between PrePass and public sector partners, including transportation agencies, enforcement bodies, and policy stakeholders.
• - Represent PrePass at government and industry forums, shaping dialogue on safety, technology, and compliance.
• **Performance & Growth**
• - Define and monitor KPIs and success metrics to measure market penetration, customer acquisition, and retention.
• - Drive continuous improvement in how PrePass engages and delivers value to government customers.

Strategic Market Segment Director – Government Sector

Analyst

• Lead end-to-end client onboarding initiatives with a focus on delivering a premium, white-glove experience for clients.
• Identify process improvements to streamline onboarding workflows and reduce time-to-value.
• Collaborate with cross-functional teams to design scalable, client-centric onboarding strategies tailored to unique business needs.
• Maintain onboarding playbooks, templates, and best practices to ensure consistency and excellence.
• Serve as the primary point of contact during onboarding, ensuring clear communication, proactive issue resolution, and high client satisfaction.
• Monitor onboarding performance metrics and continuously refine strategies based on feedback and outcomes.
• Facilitate training and enablement sessions to empower clients and ensure successful adoption of PrePass solutions.
• Partner with development teams to provide input on software enhancements and bug fixes.
• Document implementation processes, workflows, and configurations for future reference.
• Proactively identify and resolve issues during the implementation process.
• Participate in post-implementation reviews to gather feedback and identify areas for improvement.
• Stay current on industry trends, best practices, and emerging technologies in software implementation.

Onboarding Analyst

Full-stack Engineer

• Design, develop, test, and maintain .NET applications and APIs using best practices
• Collaborate with cross-functional teams and participate in Agile ceremonies to deliver software that meets user requirements
• Utilize Azure DevOps, Git, and Visual Studio for CI/CD, version control, and development
• Ensure software quality through rigorous testing, debugging, and documentation
• Troubleshoot, update, and enhance existing software, demonstrating ownership and sound design decisions
• Mentor teammates and promote security, reliability, and compliance in software solutions

Software Engineer

Manager

• **About the Role**
• We’re looking for a Digital Transformation Manager to lead technology-driven initiatives that enhance operational efficiency and elevate the customer experience. In this role, you’ll drive process automation, digital adoption, and organizational change, ensuring alignment between technology and business goals. You’ll partner cross-functionally with Engineering, Business Systems, Operations, and vendor teams to deliver measurable business value.
• **Essential Responsibilities**
• **Digital Strategy & Execution**
• - Develop and execute comprehensive digital transformation strategies aligned with organizational goals.
• - Oversee the planning, execution, and delivery of digital projects, ensuring timely, on-budget completion.
• - Identify opportunities for digital optimization across departments and facilitate technology adoption.
• - Evaluate, recommend, and implement new digital tools and platforms to enhance business processes and customer engagement.
• **Leadership & Change Management**
• - Lead cross-functional teams to drive automation and innovation using emerging technologies, including AI.
• - Champion a digital-first culture that fosters collaboration and continuous improvement.
• - Engage senior leadership and key stakeholders to align transformation initiatives with business objectives.
• - Lead change management efforts, including communication plans, training, and support for technology adoption.
• **Data, Analytics & Compliance**
• - Collaborate with analytics teams to establish KPIs and reporting frameworks that track performance and business impact.
• - Provide regular digital transformation performance reports to senior leadership.
• - Ensure digital operations comply with data privacy, security, and regulatory requirements.
• - Partner with IT and AI/Analytics teams to integrate AI solutions for predictive analytics and intelligent process automation.
• - Monitor and optimize automated workflows for accuracy and reliability.
• **Business Continuity & Process Improvement**
• - Lead business continuity planning for digital systems and workflows.
• - Drive continuous improvement initiatives, ensuring operational resilience and scalability.

Digital Transformation Manager

Bookkeeper

• **Essential Responsibilities****End-to-End Payroll Support and Employee Service**
• - Perform timely and accurate processing of bi-weekly payroll, including wage payment calculations, retro payments, termination pay, wage/tax reporting, garnishments, timekeeping maintenance, and voluntary/involuntary deduction data.
• - Process Call Center Agent activity-based compensation workflows and analysis.
• - Process off-cycle payrolls as needed.
• - Maintain and monitor the shared Payroll email inbox.
• - Serve as a primary contact for employee payroll inquiries, delivering accurate and timely support.
• **Data Reconciliation and Accuracy**
• - Maintain HSA tracking and reconciliation to ADP for accurate annual filings.
• - Assist with month-end close processes related to payroll, including reconciliations of accrued payroll, 401(k), and benefits.
• **Regulatory Compliance**
• - Assist with quarterly tax filing reviews and reconciliations (941 tracker, SUI, state, and local tax filings).
• - Support tax amendments and adjustment preparation for prior quarters, as needed.
• - Collaborate with the Senior Payroll Administrator on internal and external tracking to ensure year-round state and local tax jurisdiction compliance.
• - Maintain and create employer tax portals for state agency platforms.
• - Assist with payroll compliance related to compensation structures, pay policies, paycheck calculations, and pay statement requirements.
• **Process Improvements**
• - Evaluate and develop ADP reports to enable and enhance payroll auditing.
• - Support research and development of automated processes to improve efficiencies in the payroll function.
• - Develop and maintain payroll procedures.
• - Assist with developing and presenting payroll training for managers (e.g., timecard approval, temporary assignments, report functionality, and system familiarity).
• - Act as a backup for the Senior Payroll Administrator/Payroll Manager in training new hires or managers.
• **System Support**
• - Assist with ADP Workforce Now (WFN) system auditing and database integrity maintenance.
• - Create and manage support cases with the ADP team, maintaining follow-up until resolution.
• - Participate in ad hoc projects and tasks as determined by the Accounting or HR teams.

Payroll Specialist

Data Engineer

• **About PrePass**
• PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.
• That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
• **About the Role**
• We’re looking for a skilled Data Engineer to join our team in the transportation sector. In this role, you’ll work with modern cloud technologies to build and maintain data pipelines that support analytics, reporting, and operational insights. You’ll be part of a collaborative team focused on delivering reliable, scalable data solutions that help drive smarter decision-making across the organization.
• This is a great opportunity for someone with solid experience in backend data systems who enjoys solving real-world problems and working with evolving data platforms. This is a hybrid position located at our office in downtown Phoenix.
• **Key Responsibilities**
• - Design, develop, and maintain cloud-native data pipelines leveraging Databricks, Microsoft Azure Data Factory, and Microsoft Fabric to support robust data integration and analytics solutions.
• - Implement incremental and real-time data ingestion strategies using medallion architecture for data lake storage.
• - Write and optimize complex SQL queries to transform, integrate, and analyze data across enterprise systems.
• - Support and troubleshoot legacy data platforms built on SSIS and SQL Server, ensuring high availability and performance of critical data processes
• - Develop features with a focus on scalability, maintainability, and testability.
• - Troubleshoot and resolve data integration and quality issues, ensuring reliable data delivery.
• - Participate in proof-of-concept projects, providing technical analysis and recommendations.

QA Engineer

• Lead the design and development of scalable automation frameworks for web, mobile, API, and backend systems supporting functional, integration, regression, and end-to-end testing.
• Define and maintain automation best practices, ensuring alignment with industry standards and compliance requirements.
• Provide mentorship and technical guidance to QA engineers, promoting consistent testing standards and high-quality delivery.
• Design, develop, and maintain automated test scripts using tools such as Playwright, Selenium, or Cypress, and perform API testing using Postman, ReadyAPI, Karate, or Rest Assured.
• Integrate automated testing into CI/CD pipelines using GitHub Actions, Jenkins, Azure DevOps, or GitLab CI.
• Collaborate with DevOps to enhance test automation efficiency and ensure robust integration across environments.
• Partner with developers, product owners, and managers to proactively identify and resolve defects early in the development cycle.
• Participate in Agile (Scrum) processes, applying TDD and BDD principles to maximize test coverage and quality outcomes.
• Contribute to sprint planning, standups, and retrospectives, providing QA insights and feedback.
• Develop and manage test cases, test data, and defect tracking in tools such as Azure DevOps or JIRA-Xray.
• Track and report key QA metrics, including test coverage, defect leakage, and test cycle times.
• Evaluate and recommend new tools, technologies, and methodologies to enhance QA effectiveness.

Lead Quality Assurance Engineer

• Design, develop, and maintain automated test scripts using tools such as Selenium, Playwright, Cypress, or similar.
• Write and execute comprehensive test plans and cases for web, API, and backend applications using Azure DevOps and JIRA-Xray.
• Perform API testing using Postman, ReadyAPI, Karate, REST Assured, or similar.
• Integrate automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, Azure DevOps).
• Conduct smoke, functional, regression, integration, and end-to-end testing.
• Perform exploratory testing to identify edge cases and defects missed by automation.
• Debug, analyze, and report issues, tracking them through resolution.
• Participate in code reviews and ensure adherence to high-quality coding standards.
• Work closely with developers, product managers, and QA peers to ensure complete test coverage.
• Actively participate in Agile ceremonies (daily standups, sprint planning, retrospectives).
• Track and report QA metrics, including defect leakage rate, automation coverage, and test cycle time.
• Stay current with emerging trends and technologies in test automation and quality engineering.
• Provide guidance and mentorship to QA team members to align with organizational goals and best practices.

Senior Quality Assurance Engineer

• **Essential Responsibilities**
• **Test Design & Execution**
• - Design, create, and maintain test scenarios, cases, scripts, and automated regression test suites using tools such as Microsoft Azure DevOps or JIRA-Xray.
• - Execute test cases across multiple platforms, including iOS, Android, and telematics systems, ensuring seamless functionality on various devices and form factors (phones, tablets, wearables).
• - Conduct hands-on field testing to validate hardware and software integration, document detailed results, and perform data-driven analysis.
• **Collaboration & Continuous Improvement**
• - Partner with developers, product owners, and managers to identify, document, and resolve defects and performance issues.
• - Integrate testing processes into Agile (SCRUM) and Test-Driven Development (TDD) workflows to ensure quality before launch.
• - Contribute to the development of systematic approaches for maintaining high-quality services, improving test efficiency, and aligning processes with business objectives.
• **Reporting & Quality Oversight**
• - Track and report issues, verify bug fixes, and ensure timely resolution through effective collaboration with development and QA teams.
• - Analyze root causes of issues, recommend improvements, and verify changes prior to deployment.
• - Maintain strong cross-functional relationships to promote a culture of quality and continuous improvement.

Quality Assurance Engineer

IT Support

• **About the Role**The Senior IT Helpdesk Specialist serves as the primary escalation point for complex technical issues, ensuring timely resolution and exceptional customer service. This role involves advanced troubleshooting, mentoring junior technicians, and improving IT processes. The specialist will manage hardware, software, and network-related issues across Windows and macOS platforms, iOS and Android devices, and Office 365 services, ensuring minimal downtime and optimal system performance. This is a hybrid role based at our downtown Phoenix office.
• **Advanced Technical Support**
• - Diagnose and resolve complex hardware, software, and network issues for Mac and PC systems, as well as iOS and Android devices, both remotely and on-site.
• - Handle escalated tickets from Level 1 and Level 2 support teams.
• **System Administration & Tools**
• - Manage user accounts, permissions, and security settings in Office 365 and Active Directory.
• - Administer and support Jira Service Management for ticketing and workflow.
• - Manage Apple Business Manager for macOS and iOS device enrollment and provisioning.
• - Configure and maintain Microsoft Intune for device management and compliance across Windows, macOS, iOS, and Android.
• **Office 365 Support**
• - Provide advanced support for Microsoft 365 apps and services (Exchange Online, Teams, SharePoint, OneDrive).
• - Assist with mailbox management, distribution lists, and security policies.
• **Process & Documentation**
• - Maintain accurate records in the ticketing system, documenting resolutions and best practices.
• - Develop and update knowledge base articles and technical documentation for cross-platform and Office 365 support.
• **Collaboration & Mentorship**
• - Provide guidance and training to junior helpdesk staff.
• - Collaborate with infrastructure, security, and application teams to resolve systemic issues.
• **Continuous Improvement**
• - Identify recurring issues and recommend process or technology improvements.
• - Participate in IT projects, system upgrades, and deployment initiatives for multi-platform environments.

Senior IT Helpdesk Specialist

Business Intelligence Developer

• **About PrePass**PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.**
• That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
• **About the Role**We’re looking for a Senior Business Intelligence Analyst to transform data into actionable insights that drive strategic decisions across the organization. In this role, you’ll design and maintain BI solutions, collaborate with cross-functional teams, and support data-driven decision-making. You’ll report to the Manager of Business Intelligence and work closely with stakeholders across marketing, operations, and technology. This is a hybrid position based out of our downtown Phoenix, AZ office.
• **Essential Responsibilities****Technical Ownership**
• - Design, build, and deploy scalable BI solutions aligned with business needs.
• - Maintain and enhance existing BI systems and data analytics platforms, primarily PowerBI.
• - Develop and optimize ETL pipelines and automation processes.
• - Conduct unit testing and troubleshoot issues to improve operational efficiency.
• **Reporting & Analysis**
• - Gather, analyze, and interpret complex data to deliver actionable insights.
• - Create reports, dashboards, and visualizations that support both quantitative and qualitative analysis.
• - Respond to ad-hoc reporting requests across multiple business areas.
• **Cross-functional Collaboration**
• - Partner with BI developers and data engineers to integrate systems and translate business requirements into technical specifications.
• - Collaborate with stakeholders to understand goals and ensure data solutions meet strategic objectives.
• - Develop and maintain technical documentation to support BI processes.
• **Strategic Impact**
• - Identify opportunities for process improvement and data-driven decision-making.
• - Influence business strategy through advanced analytics and predictive modeling.
• - Mentor junior analysts and contribute to BI team development.

Senior Business Intelligence Analyst

Product Manager

• Continuously develop the product vision and strategy, utilizing design thinking.
• Create and communicate a clear roadmap that ensures the product vision aligns with business goals and objectives.
• Define market opportunities and develop product briefs.
• Stay up to date with industry trends, new technologies, and review competitive landscape on a regular basis.
• Analyze product performance and gather customer feedback to identify opportunities for ongoing product enhancements.
• Develop and maintain a deep understanding of customer, business, and market needs.
• Integrate customer feedback loops to ensure Voice of Customer (VOC) is captured.
• Define key product metrics to monitor ongoing product performance and identify product enhancement opportunities.
• Collaborate with various teams, including finance and SLT, to set product pricing.
• Partner with marketing and sales teams to develop product training materials and execute go-to-market strategies.
• Own, manage, and collaborate with product owners to communicate product changes both internally and externally.
• Manage the entire product lifecycle ensuring products evolve iteratively.
• Prioritize product features that maximize customer and business value.
• Collaborate with SCRUM team to ensure product requirements are clearly communicated and executed on time and on budget.
• Champion agile methodologies and motivate scrum teams.

Product Manager – Alerts

• **Technical Development & Architecture**
• - Design, develop, and maintain .NET-based services and APIs using C# and recent .NET versions
• - Contribute to service-oriented and event-driven system architecture
• - Apply SOLID principles and clean architecture practices
• - Develop cloud-native applications leveraging Azure services (e.g., Functions, Service Bus, API Management, Event Grid, App Services, Key Vault)
• **DevOps & CI/CD**
• - Assist in designing and implementing CI/CD pipelines using Azure DevOps
• - Support deployment automation and infrastructure reliability
• - Ensure secure and scalable cloud configurations
• **Cross-Functional Collaboration**
• - Work closely with product managers, architects, and other teams to align on technical solutions
• - Participate in code reviews and technical discussions
• - Take ownership of assigned tasks and seek mentorship from senior developers

API Software Engineer

Backend Engineer

• Design, develop, and maintain .NET-based APIs and services using C# and .NET 8.
• Build scalable, event-driven systems using Azure Functions, Service Bus, Event Grid, and other PaaS offerings.
• Implement RESTful APIs and asynchronous communication patterns.
• Design and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.
• Ensure secure, reliable deployments through automation and infrastructure best practices.
• Manage secrets and configurations using Azure Key Vault.
• Apply SOLID principles, domain-driven design (DDD), and clean architecture.
• Conduct code reviews, architecture reviews, and technical deep-dives.
• Champion best practices in software development and system design.
• Partner with product managers, architects, and QA to deliver high-quality features.
• Mentor junior developers and foster a culture of continuous improvement.
• Participate in Agile ceremonies and contribute to team planning and retrospectives.

Senior API Engineer

• **About the Role**
• We are seeking a seasoned Product Manager to lead our PrePass suite of products and software solutions. In this role, you will direct all aspects of product strategy, own the roadmap to maximize customer value, and deliver solutions that meet business goals and objectives. You will lead efforts to discover customer problems and market opportunities, collaborating with teams across marketing, sales, and UX to gather input and deliver solutions that enhance safety and streamline operations. You will motivate scrum teams, champion agile methodologies, and work closely with engineering to deliver high-quality products on time. This is a hybrid role based out of our Phoenix, AZ office.
• Key Responsibilities
• **Product Strategy & Vision**
• - Continuously develop the product vision and strategy, utilizing design thinking.
• - Create and communicate a clear roadmap that ensures the product vision aligns with business goals and objectives.
• - Define market opportunities and develop product briefs.
• - Stay up to date with industry trends, new technologies, and review competitive landscape on a regular basis.
• **Customer & Market Insights**
• - Analyze product performance and gather customer feedback to identify opportunities for ongoing product enhancements.
• - Develop and maintain a deep understanding of customer, business, and market needs.
• - Integrate customer feedback loops to ensure Voice of Customer (VOC) is captured.
• - Define key product metrics to monitor ongoing product performance and identify product enhancement opportunities.
• **Cross-functional Collaboration**
• - Collaborate with various teams, including finance and SLT, to set product pricing.
• - Partner with marketing and sales teams to develop product training materials and execute go-to-market strategies.
• - Own, manage, and collaborate with product owners to communicate product changes both internally and externally.
• **Product Execution & Delivery**
• - Manage the entire product lifecycle ensuring products evolve iteratively.
• - Prioritize product features that maximize customer and business value.
• - Collaborate with SCRUM team to ensure product requirements are clearly communicated and executed on time and on budget.
• - Champion agile methodologies and motivate scrum teams.

Product Manager – Violations

• **Essential Responsibilities****Technical Development**
• - Design and implement backend APIs and services using C# and .NET, following vertical slice architecture
• - Contribute to frontend features using React for full-stack delivery
• - Write clean, testable, and maintainable code backed by unit and integration tests
• - Improve system scalability and reliability in high-throughput environments
• **Agile Collaboration**
• - Participate in Agile ceremonies including planning, standups, pair programming, demos, reviews, and retrospectives
• - Engage in code reviews and mob programming sessions focused on readability, performance, and security
• - Partner with product owners driving discussions on architecture, quality, and delivery timelines
• **Mentorship & Team Support**
• - Mentor less experienced engineers by modeling good coding practices and sharing knowledge
• - Contribute to team discussions on design, scalability, and long-term maintainability
• - Encourage thoughtful use of modern development tools including GitHub Copilot and Cursor

• Lead the design and development of mission-critical systems that power intelligent bypass decisions for commercial truckers.
• Architect and build scalable, performant single-page web applications using modern frameworks (React preferred).
• Design and implement distributed systems that ingest and process real-time data from internal and external sources.
• Lead the development of RESTful APIs and event-driven systems for high-throughput, low-latency decision-making.
• Own the scalability and reliability of systems that support bypass transaction lifecycles.
• Drive innovation in real-time alerting systems that enhance road safety and efficiency.
• Ensure systems meet compliance, security, and performance standards.
• Mentor engineers across teams and promote engineering best practices.
• Contribute to technical strategy and long-term architectural planning.
• Collaborate with cross-functional teams including product, data, and operations.

Staff Full Stack Engineer

Support Engineer

• First-line owner for API incidents and customer requests; triage and resolve API issues.
• Work closely with Web/API Engineering and Enterprise/Platform teams to ensure platform resilience and observability.
• Analyze requests/responses, authentication, throttling, data mismatches, and configuration.
• Debug with code-level visibility: read and step through C# services, produce minimal repros, and propose fixes or small PRs.
• Operate across the stack: Azure API Management (APIM), Azure Functions, Service Bus/queues, SQL layer, identity/OAuth, and networking.
• Design and run load/security tests to identify performance and resilience improvements.
• Enhance Datadog dashboards, logs, and alerts to reduce MTTD/MTTR.
• Publish Postman collections and sample clients (C#, Python, Java) for developer experience.
• Create and maintain knowledge base articles and runbooks for common scenarios.
• Partner with Product and engineering teams on API enhancements and customer needs.

API Support Engineer

• PrePass is North America's most trusted weigh station bypass and toll management platform, transforming transportation operations.
• Hybrid Quality Assurance Engineer role based out of the Phoenix, AZ office focused on ensuring reliability and performance of software solutions.
• Design, develop, and maintain automated test scripts using tools such as Selenium, Playwright, or Cypress.
• Write and execute detailed test plans and cases for web, API, and backend applications; perform API testing using Postman, ReadyAPI, or similar.
• Conduct smoke, functional, regression, integration, and end-to-end testing and perform exploratory testing to uncover edge cases.
• Integrate automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, Azure DevOps) and participate in code reviews.
• Debug, analyze, and report issues, tracking them through resolution and track QA metrics including defect leakage rate and test automation coverage.
• Collaborate with developers, product managers, and QA team members; actively participate in Agile ceremonies and stay current with test automation trends.

• PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It’s what we do best, and we do it to meet the demands of the road every day.
• That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
• About the Role: We are seeking an experienced Innovation Product Manager to revolutionize commercial vehicle safety and efficiency using cutting-edge technologies such as weigh station bypass solutions, driver compliance systems, and fleet safety platforms. In this role, you will drive the evolution of our product lines by identifying growth opportunities, developing breakthrough features, and setting the industry standard for safety and operational excellence in transportation.
• Your role is pivotal in translating market trends, regulatory insights, and user feedback into a comprehensive product strategy that supports current solutions and pioneers next-generation technologies. You’ll collaborate closely with product, engineering, design, and marketing teams to bring innovative ideas from concept to market success. This is a hybrid position based out of our Phoenix, AZ office
• Essential Responsibilities
• Product Strategy & Roadmapping
• Develop and execute a strategic roadmap for our new product portfolio, aligning innovation opportunities with our company mission, market demand, and customer needs.
• Build robust business cases that outline strategic benefits, ROI, and alignment with PrePass’s mission to streamline fleet operations and enhance road safety.
• Provide data-driven recommendations to leadership, ensuring a customer-centric and forward-thinking approach.
• Stay ahead of industry trends and regulatory shifts to keep PrePass at the forefront of innovation in the commercial vehicle sector.
• Research & Validation
• Lead market and competitor research to uncover industry gaps and identify unmet needs.
• Engage with customers regularly and conduct comprehensive consumer and market research to identify, size, and prioritize opportunities.
• Oversee product validation through consumer testing, scientific analysis, and feasibility studies.
• Product Development & Execution
• Manage the entire lifecycle of innovative product features—from ideation and prototyping to launch.
• Leverage agile methodologies to iterate quickly on product ideas, validate concepts with pilot programs, and support rollouts that drive measurable improvements in operational efficiency.
• Collaborate with engineering to implement and refine processes that support rapid prototyping, testing, and iterative development.
• Cross-functional Collaboration & Leadership
• Serve as a thought leader and advocate for innovation within PrePass by presenting the product vision, strategy, and roadmap to executive leadership and partner organizations.
• Lead cross-functional brainstorming sessions and innovation workshops to energize teams and drive creative solutions.
• Foster a culture of continuous improvement and experimentation by embracing new technologies and creative problem-solving.