PrePass

Compliance

• **About the Role**
• - PrePass is seeking a Sales Manager with experience in transportation, fleet technology, or regulatory compliance solutions to lead our Compliance Services Sales organization.
• - This role will drive growth across our FMCSA and DOT compliance management solutions, serving trucking fleets and transportation companies across North America.
• - This leader will be responsible for developing and scaling a high-performing sales team, executing go-to-market strategies, and driving revenue growth across both compliance services and software offerings.
• - The ideal candidate brings a strong understanding of fleet operations, driver compliance, and transportation regulations, along with a proven ability to lead sales teams in a SaaS or services environment.
• **Essential Responsibilities****Team Leadership & Sales Development**
• - Lead, coach, and develop new and tenured Services Sales Representatives.
• - Manage onboarding, training, and continuous skill development to elevate sales effectiveness.
• - Establish clear performance expectations, KPIs, and accountability standards.
• - Conduct regular performance reviews, pipeline coaching, and call evaluations.
• - Build a culture of ownership, urgency, and continuous improvement.
• **Services Sales Management & Software Sales Support**
• - Own and manage the Services Sales pipeline to drive consistent revenue growth.
• - Support the growth of Software Sales through alignment, cross-training, and strategic coordination.
• - Ensure alignment between services offerings and compliance software management solutions.
• - Identify expansion opportunities within the existing PrePass client portfolio.
• **Go-to-Market Strategy & New Business Development**
• - Develop and implement an efficient GTM strategy to secure new business.
• - Refine targeting, segmentation, and outreach strategies to improve conversion rates.
• - Partner with Marketing to align campaigns and lead-generation efforts.
• - Monitor competitive landscape and adjust strategy to maintain market advantage.
• **Reporting, Analysis & Operational Excellence**
• - Analyze sales metrics, pipeline health, and conversion data to inform decision-making.
• - Manage forecasting and reporting to ensure accurate revenue projections.
• - Improve sales processes and workflows to increase efficiency and scalability.
• - Ensure adherence to FMCSA and DOT compliance standards within sales messaging and positioning.

Sales Manager – Transportation Compliance Solutions

Human Resources

• Position Description
• We have an opportunity for an HR Generalist to join our HR Team! Reporting directly to the Head of HR, you will play a critical role in supporting 500+ employees. The position is based in our corporate office located in Downtown Phoenix and is a hybrid role. You would be joining an HR Team that values collaboration and appreciates different perspectives.
• This position will be empowered to continuously innovate to ensure the employee experience is exceptional while performing the following primary responsibilities:
• **Responsible for Onboarding and Off-Boarding**
• - Oversee all onboarding tasks for new hires, to include but not limited to, E-Verify, compliance training, background checks, drug screens, delivery of IT equipment, ADP setup, and new hire documents.
• - Facilitate the New Employee Orientation (NEO).
• - Ensure new employees receive their PrePass swag.
• - Responsible for the off-boarding process to ensure a smooth transition.
• **Employee Liaison**
• - Provide support to employees to include, but not limited, policy questions, assistance with timecards, completion of verification of employment requests.
• - Respond to employee requests for assistance and partner with various departments to resolve issues, for example, Payroll or Legal.
• - Provide general support to Leaders of People, for example, payroll reports, org. chart visuals.
• **HR Compliance**
• - Maintain compliant personnel files.
• - Manage unemployment claims.
• **Support Company Initiatives and HR Programs**
• - Responsible for various programs, for example, Employee Referral Program.
• - Assist at times the Corporate Recruiter with filling positions.
• - Participate in the culture team and assist with employee engagement events.
• **Leave Management and Accommodations**
• - In partnership with the Leave of Absence Management provider, support the employee in the leave process.
• - Oversee the ADA Accommodation process.

Human Resources Generalist

Sales

• Engage prospective customers through inbound and outbound phone calls, delivering a high-quality customer experience.
• Build rapport with prospects, identify customer needs, and communicate the value of PrePass services.
• Address customer questions and provide clear, accurate information about products and services.
• Collect and verify customer information to support sales activities and account setup.
• Conduct research to better understand customer needs and provide informed responses.
• Manage and resolve customer inquiries in a timely and professional manner.
• Document customer interactions and maintain accurate, up-to-date customer profiles in CRM systems.
• Prepare standard reports related to customer engagement and sales activity.
• Track and update sales progress and related account information.
• Participate in team meetings, training sessions, and knowledge-sharing initiatives.
• Continuously develop product knowledge and sales skills through training and feedback.
• Contribute to a collaborative team environment focused on achieving sales goals.

Sales Associate

Full-stack Engineer

• Design, develop, and maintain complex software solutions using C#, modern .NET, and SQL Server, balancing rapid prototyping with maintainability and engineering quality.
• Develop cloud-native prototypes and services on Microsoft Azure (e.g., App Services, Azure Functions, Azure SQL, messaging and integration patterns, Storage).
• Build and evolve APIs and integration components that connect software systems with hardware devices, external services, and data sources.
• Explore and prototype containerized architectures (Docker, Kubernetes, and Azure container services) to evaluate portability, scalability, and deployment patterns.
• Design and implement applied AI capabilities within prototypes and PoCs, such as data analysis, inference, automation, or decision-support functionality.
• Lead rapid development of PoCs and working prototypes, defining hypotheses, success metrics, and evaluation criteria.
• Collect data and observations to recommend whether initiatives should advance, pivot, or stop based on demonstrated technical feasibility.
• Ensure prototypes account for real-world constraints including deployment, scalability, maintainability, operational impact, and eventual production viability.
• Document architecture, design trade-offs, and technical findings to create blueprints for potential production systems.
• Investigate emerging technologies such as augmented reality (AR), spatial computing, and advanced visualization frameworks to support diagnostics, field testing, and next-generation user experiences.
• Partner closely with hardware-focused engineers to integrate components and develop working prototypes for new initiatives.
• Plan and execute hands-on lab and field testing of integrated hardware/software solutions to validate performance, reliability, and environmental resilience.
• Develop test harnesses, diagnostics, telemetry, and logging to support debugging and repeatable evaluation.
• Support field testing activities including deployment preparation, test procedures, and post-test analysis of results.
• Troubleshoot complex issues across hardware, firmware, networking, and software systems, performing root-cause analysis and implementing durable solutions.
• Provide technical leadership through design reviews, code reviews, and architecture discussions.
• Advocate for engineering best practices, even within rapid prototyping and iterative development environments.
• Mentor junior and mid-level engineers through pair programming, coaching, and design guidance.
• Participate in Agile/Scrum ceremonies, helping ensure work remains time-bounded, outcome-driven, and clearly documented.
• Leverage AI-assisted development workflows (e.g., code generation, testing assistance, design review, and documentation support) to accelerate prototyping and improve developer productivity.

Senior Software Engineer

• Execute all compliance filings supported by PrePass, including but not limited to:
• DOT number applications and updates
• Motor Carrier authority applications and updates
• FMCSA application changes and corrections
• BOC-3 filings
• Unified Carrier Registration (UCR) filings and renewals
• Texas Department of Motor Vehicles (TxDMV) motor carrier registration (TX DOT)
• New York Highway Use Tax (NY HUT)
• Kentucky Weight Distance Tax (KYU)
• New Mexico Weight Distance Tax (NM WDT)
• Oregon Weight Distance Tax (OR WDT)
• Heavy Vehicle Use Tax (HVUT / Form 2290)
• Biennial updates
• California Motor Carrier Permit (CA MCP)
• International Fuel Tax Agreement (IFTA) reporting and renewals
• International Registration Plan (IRP) registrations and renewals
• Ensure filings are submitted accurately, completely, and in compliance with applicable federal and state regulations
• Manage both initial filings and recurring renewals across multiple jurisdictions
• Collect, review, and validate carrier information required for filings, including business details, EINs, VINs, and supporting documentation
• Enter and maintain accurate filing data within internal systems and document repositories
• Upload confirmations, receipts, and compliance documents with appropriate tracking and expiration details
• Communicate clearly with customers regarding filing requirements, missing information, and completion status
• Respond to filing-related questions and provide guidance on next steps or corrections when needed
• Coordinate with internal teams to align filings with onboarding, renewals, and service timelines
• Track filing progress and follow through on submissions until acceptance is confirmed
• Identify and resolve rejected filings or required corrections in a timely manner
• Maintain awareness of filing deadlines to prevent lapses in carrier compliance

Compliance Filings Specialist

• **Essential Responsibilities****Team Leadership & Sales Development**
• - Lead, coach, and develop new and tenured Services Sales Representatives.
• - Manage onboarding, training, and continuous skill development to elevate sales effectiveness.
• - Establish clear performance expectations, KPIs, and accountability standards.
• - Conduct regular performance reviews, pipeline coaching, and call evaluations.
• - Build a culture of ownership, urgency, and continuous improvement.
• **Services Sales Management & Software Sales Support**
• - Own and manage the Services Sales pipeline to drive consistent revenue growth.
• - Support the growth of Software Sales through alignment, cross-training, and strategic coordination.
• - Ensure alignment between services offerings and compliance software management solutions.
• - Identify expansion opportunities within the existing PrePass client portfolio.
• **Go-to-Market Strategy & New Business Development**
• - Develop and implement an efficient GTM strategy to secure new business.
• - Refine targeting, segmentation, and outreach strategies to improve conversion rates.
• - Partner with Marketing to align campaigns and lead-generation efforts.
• - Monitor competitive landscape and adjust strategy to maintain market advantage.
• **Reporting, Analysis & Operational Excellence**
• - Analyze sales metrics, pipeline health, and conversion data to inform decision-making.
• - Manage forecasting and reporting to ensure accurate revenue projections.
• - Improve sales processes and workflows to increase efficiency and scalability.
• - Ensure adherence to FMCSA and DOT compliance standards within sales messaging and positioning.

Sales Manager

Manager

• Lead, mentor, and develop Scrum Masters and Delivery Managers.
• Establish clear role expectations, career paths, and performance standards.
• Build a high-performing delivery organization capable of supporting multiple product teams.
• Drive hiring, onboarding, and professional development within the delivery function.
• Define, evolve, and enforce the organization’s Agile methodology and delivery standards.
• Ensure consistent execution of Agile ceremonies and best practices across teams.
• Improve metrics and reporting frameworks (e.g., velocity, predictability, throughput, cycle time).
• Champion continuous improvement and foster a culture of empirical decision-making.
• Facilitate cross-team planning, release readiness, and dependency management.
• Own the strategy, governance, administration, and optimization of product and delivery tools, including Jira, Confluence, and documentation systems.
• Ensure standardized workflows and data integrity across all product teams.
• Provide a unified, real-time view of roadmap progress, risks, dependencies, and status.
• Collaborate closely with the CTO, Product leaders, and Engineering leaders to ensure roadmap feasibility and execution quality.

Senior Manager – Agile Delivery

Analyst

• The Process Analyst plays a critical role in designing, documenting, and optimizing operational processes that drive measurable business performance.
• Lead cross-functional process discovery and design workshops.
• Develop, implement, and refine operational KPIs aligned to strategic objectives.
• Evaluate the effectiveness of KPIs and process controls; recommend data-driven improvements.
• Identify and execute continuous improvement initiatives across operational workflows.
• Ensure processes are scalable, efficient, standardized, and well-documented.
• Build strong, productive relationships across departments and leadership levels.
• Provide operational reporting, insights, and business intelligence to support decision-making.
• Communicate process updates, enhancements, and governance standards clearly and effectively.
• Develop expertise in core operational systems and team toolkits.
• Champion continuous improvement and change management initiatives.
• Leverage AI-based tools (e.g., Microsoft Copilot or similar platforms) to automate workflows and enhance productivity.
• Maintain accurate, organized, and accessible process documentation across platforms.

Process Analyst

• **Essential Responsibilities**
• **Customer Training Strategy & Program Ownership**
• - Define and execute a scalable customer education strategy aligned to customer lifecycle stages.
• - Establish clear learning objectives, success metrics, and feedback loops to continuously improve training effectiveness.
• - Ensure training programs support customer adoption, retention, and reduced support dependency.
• **Learning Management System (LMS) Development**
• - Partner with HR to implement new customer‑facing LMS platform.
• - Own and manage the customer‑facing LMS to house all training content and learning paths.
• - Design structured learning journeys tailored to different customer segments and use cases.
• - Maintain governance, organization, and ongoing optimization of LMS content.
• **Training Content & Help Center Development**
• - Lead and partner with Marketing on the creation and ongoing evolution of customer training materials, including videos, guides, documentation, and self‑service resources.
• - Own the curation and maintenance of a customer help center that is intuitive, searchable, and aligned with product capabilities.
• - Partner with internal teams to keep content current as products and features evolve.
• **Webinars & Live Enablement**
• - Plan and host recurring customer training webinars and one‑to‑many enablement sessions.
• - Develop presentation materials, agendas, and training flows to support onboarding and ongoing education.
• - Support internal presenters and subject matter experts as needed.
• **People Leadership**
• - Manage and develop a Customer Training Specialist, providing direction, coaching, and performance feedback.
• - Define clear roles, workflows, and quality standards for training delivery.
• - Support team growth as customer education needs scale.
• **Cross‑Functional Collaboration**
• - Collaborate with Customer Success and Implementation teams to integrate training into onboarding and post‑launch workflows.
• - Partner with Support to identify knowledge gaps and reduce recurring customer issues through proactive education.
• - Work with Product and Marketing to align training content with releases, messaging, and customer needs.

Manager – Customer Training and Enablement

Solutions Engineer

• **Responsibilities**
• **Mobile Pilot & Onboarding Execution**
• - Lead Mobile pilots and new customer onboardings from kickoff through exit to steady state.
• - Configure and set up the Mobile application for customers, ensuring readiness for pilot or launch.
• - Define pilot scope, milestones, success criteria, and timelines in partnership with customers and internal stakeholders.
• - Drive time to first value by guiding customers through activation and early use cases.
• **Customer Enablement & Adoption**
• - Serve as the primary technical and enablement point of contact during pilots and early lifecycle onboarding.
• - Deliver customer walkthroughs, enablement sessions, and hands-on guidance to ensure confident Mobile usage.
• - Track and report on adoption, activation, and value metrics throughout the pilot and onboarding phases.
• - Proactively identify risks to adoption and intervene with targeted enablement or issue resolution.
• **Issue Resolution & Coordination**
• - Troubleshoot Mobile app issues, bugs, and configuration challenges encountered during pilots and onboarding.
• - Coordinate with Product, Engineering, Support, and Operations to drive fixes and workarounds.
• - Track issues to resolution and keep customers informed on progress and outcomes.
• **Value Realization & Exit Readiness**
• - Articulate and demonstrate customer value throughout the pilot or onboarding lifecycle.
• - Validate that success criteria are met prior to exiting pilot or onboarding.
• - Execute a structured handoff to Customer Success Managers and Support/Ops teams once customers transition to business-as-usual.
• **Enablement Assets & Scale**
• - Build, maintain, and continuously improve Mobile playbooks, onboarding guides, pilot frameworks, and troubleshooting documentation.
• - Create and maintain enablement decks, value narratives, and standard success metrics for Mobile pilots and onboarding.
• - Partner cross-functionally to ensure enablement assets stay current as the Mobile product evolves.