Administer, monitor, and improve cloud-based enterprise applications, ensuring best practices, security, performance, and scalability.
Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security.
Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning.
Document processes, configurations, and best practices for application management, integrations, and support.
Manage Salesforce users, profiles, roles, permission sets, and access reviews.
Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes.
Coordinate Salesforce releases, testing, and deployment of new features.
Provide Salesforce user training, onboarding, and ongoing support.
Response to support tickets raised by internal stakeholders.

Requirements

Minimum of 2-4 years of experience in administering and supporting enterprise applications and/or integrations.
At least 5 years of general IT experience
Salesforce administrator certification.
Experience administering Salesforce lightning, including configuration, customization, user management, workflows, and reporting.
Strong understanding of cloud technologies and experience with enterprise Saas application management.
Knowledge of IT practices and experience implementing security measures for enterprise applications.
Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams, manage multiple stakeholder projects.
Hands-on experience with Salesforce automation tools such as Flows.
Experience creating and maintaining reports, dashboards, and analytics in Salesforce.
Ability to translate business requirements into scalable solutions.

Benefits

An avenue to make a positive impact on people's lives and their health
We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce administrationSalesforce configurationSalesforce customizationSalesforce user managementSalesforce workflowsSalesforce reportingSalesforce automation toolscloud technologiesenterprise SaaS application managementsecurity measures implementation

Soft Skills

effective communicationinterpersonal skillscollaborationproject managementstakeholder management

Certifications

Salesforce administrator certification