Premier Air

Operations

• Assist the VP of Operations in developing a team of flight coordinators, providing guidance and support to enhance their skills and performance.
• Responsible for implementing, in collaboration with others, the flight coordination training program.
• Provide training to all new hires as well as continued training throughout the year for the entire team.
• Foster a collaborative and positive work environment that promotes teamwork, accountability, and continuous improvement.
• Project management and completion as assigned by the VP of Operations.
• Provide support as needed during off hours.
• Execute the scheduling and flight coordination of Part 135 and 91 flights, ensuring compliance with regulatory requirements, company policies, and customer preferences.
• Coordinate with pilots and other stakeholders to execute the day-to-day operations and arrange support services for both crew members and the operation.
• Monitor flight schedules and adjust as necessary to ensure efficient execution all while adjusting for changes in aircraft and crew availability as well as customer demand.
• Forecast and communicate any operational issues that may affect the successful completion of a flight to our clients.
• Stay informed about changes in regulations and industry best practices related to flight coordination and operations.
• Identify opportunities to streamline and optimize flight coordination processes to enhance efficiency and productivity.
• Implement best practices and standard operating procedures to improve the effectiveness of the flight coordination team.
• Monitor daily weather and airport conditions to ensure daily operations can be accomplished safely and without unexpected interruption.
• Record flight data and maintain records as needed.
• Maintain the Flight Coordinator staff schedules
• Perform other tasks as requested

Flight Operations Supervisor

Marketing

• Develop and execute quarterly and annual marketing plans with goals, budgets, and campaign themes by line of business.
• Align with sales leaders in Charter, MRO, and FBO to ensure marketing efforts directly support revenue targets.
• Tailor messaging for high-net-worth travelers, corporate flight departments/DOMs, and local operators/tenants.
• Launch and optimize campaigns for on-demand charter, Jet Cards, and Florida Express Jet Club; improve quote path conversion.
• Generate leads for airframe inspections, avionics upgrades, interior and paint refurbishment; showcase work through before/after features and case studies.
• Promote line services, hangar/office rentals, crew amenities, and local events at DAY, PTK, and CVG.
• Manage website content for fleet, service, and location pages; coordinate CRO and UX enhancements with web/development teams.
• Oversee paid search, social, and display campaigns; A/B test offers and creative; track performance using UTMs, GA4/GSC, and ad platform analytics.
• Strengthen local SEO for each location with accurate listings, structured data, and review-generation programs.
• Manage and grow the company’s social media presence across LinkedIn, Facebook, Instagram, and X. Create and schedule posts, engage with followers, respond to inquiries, and foster community interaction that aligns with company voice and brand standards.
• Lead the content calendar for articles, emails, videos/reels, and PR related to service updates, facility expansions, and team achievements.
• Maintain consistent brand voice, ensuring all claims align with verified safety credentials and service capabilities.
• Create sales tools including one-pagers, proposal language, and competitive briefs for each business line.
• Work with RevOps/CRM to define lifecycle stages, track attribution, and support nurture sequences for prospects and clients.
• Directly manage the Marketing Specialist, providing guidance, prioritization, and feedback to ensure high-quality creative and digital output.
• Coordinate with internal teams (sales, operations, creative) and manage external partners (agencies, freelancers) for campaign execution.
• Oversee timelines, scopes, and budgets to deliver high-quality marketing outputs.

Marketing Manager

• Responsible for all coordination and arrangement of Premier Private Jet charter flights
• Client-centered customer service
• Maintain a culture of total customer service focused on anticipating our clients’ needs
• Document and maintain compliance with PPJ contractual obligations to all Clients
• Monitor weather and airport conditions
• Participate and contribute to daily operations meeting

Flight Operations Supervisor

Marketing Manager

Flight Operations Coordinator