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Account Manager
Premier AirAccount Manager responsible for engaging ultra-high net worth individuals at Premier Private Jets. Coordinating aviation services and ensuring long-term client loyalty through personalized service.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
sales experiencepart 135 regulationscrew duty restsafety ratingsaircraft categorieslong sales cycleclosing dealsattention to detailproficient in Excelproficient in Word
Soft Skills
communicationinitiativeself-drivenorganizational skillsconfidentialitydiscretionability to manage varied tasksambassadorial skillsclient advocacyproactive approach
Tools & Technologies
SalesforceHubSpotPipedriveCRM software
Industry Keywords
ultra-high net worth individualsretail tripscatering arrangementsground transportationflight trackingoff-fleet recoveriesmechanical delaysweather delaysrenewal strategyburn rates
About the role
Key responsibilities & impact- Identify and engage ultra-high net worth individuals through referrals, prospecting and internal lead generation
- Create and update retail trips, sending updates to clients and sharing the information internally with both Operations and Sales as necessary
- Perform and supervise the coordination of services for contracted retail trips, including communication with vendors for catering arrangements, ground transportation, and other services as required
- Provide contingency planning and detailed flight tracking
- Sourcing of aircraft options, preparing proposals and communication of options when off-fleet recoveries are warranted
- In the event of mechanical or weather delays serve as the members personal advocate communicating transparently and securing recovery aircraft with urgency
- Create a renewal strategy by monitoring member “burn rates” how fast they use their deposits and proactively initiate the replenishment process well before funds are exhausted
Requirements
What you’ll need- 5+ plus years of experience selling to UHNW
- Deep understanding of part 135 regulations including crew duty rest, safety ratings (Argus/Wyvern) various aircraft categories (Light, Mid, Super Mid, Large Cabin)
- Proven track record of making a long sale cycle (3 to 9 months) and closing deals
- CRM proficiency expert use of Salesforce, HubSpot or Pipedrive to track subtle client preferences and complex pipelines stages
- Bachelor’s Degree or equivalent experience
- Ability to manage a varied list of duties and tasks
- Available Weekends and Nights for after-hours calls
- Grow company culture, act as an ambassador of the Premier Private Jets Brand
- Excellent written and verbal communications
- Proficient in Excel, Word, CRM software
- Demonstrated ability to take initiative / self-driven
- Attention to detail, highly organized
- High degree of confidentiality and discretion
Benefits
Comp & perks- Competitive salary based on experience
- Benefits include Medical, dental, vision, and life insurance
- Short-term and Long-term disability
- PTO and paid Holidays
- 401k with Company match
- Commission