Premera Blue Cross

Senior Manager, Clinical Programs – Case Management

Premera Blue Cross

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $95,600 - $162,500 per year

Job Level

Senior

About the role

  • Participate in the development of Clinical Program’s strategy and plan in accordance with company's mission and strategic goals, federal and state law and regulations, and accreditation standards.
  • Attract, manage, and develop clinical programs teams and promote staff development to support professional growth and operational effectiveness.
  • Provide timely feedback and coaching to employees to ensure continuous development to meet current and future needs of the business.
  • Represent department, programs, and clinical priorities with internal executive management and key external stakeholders.
  • Lead the planning of resources and systems to support implementation of Premera's clinical program strategy and operations.
  • Oversee the development and ongoing measurement of operational metrics and reports.
  • Coordinate work effort with Director of Clinical Programs and colleagues of multiple teams to achieve organizational efficiency and effectiveness.
  • Collect, analyze, maintain, and report data on high-risk members, contractual requirements, performance guarantees, outcome measures, resource utilization, and operational metrics.
  • Act as the liaison to third party organizations that support Premera's Clinical Program activities ensuring integration between programs.
  • Lead and maintain a culture of continuous improvement that positively contributes to the achievement of Premera's goals.
  • Lend clinical and business expertise to support business needs.
  • Develop and manage department budget(s).
  • Lead, support, or participate on special projects, committees or task forces as assigned.

Requirements

  • Bachelor's Degree in a business or healthcare related field or (4) years of experience in one of those areas. (Required)
  • Bachelor’s Degree in nursing or Master’s Degree in behavioral health services preferred.
  • Current Washington or Multistate/Compact licensed registered nurse, or licensed mental health professional. (Required)
  • (7) years of health plan industry experience or business/operational experience. (Required)
  • (5) years of progressive management experience including experience managing multifunctional teams in multiple locations. (Required)
  • Certified in CCM (Certified Case Management) or obtain certification within 24 months of date of hire. (Required)
  • Experience managing Clinical Program (Case Management) teams is preferred.
  • Advanced degree e.g., MBA, MHA, or other Master's Degree preferred.
  • Experience with Blue Cross and/or Blue Shield plans.
  • Experience in Continuous Process Improvement (e.g., Lean or Six Sigma).
  • Knowledge of federal and state regulatory or accreditation requirements (e.g., HIPAA, NCQA).
  • Solid background and understanding of health care services and management.
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