Precision Drilling

Technical Support Analyst

Precision Drilling

full-time

Posted on:

Location Type: Office

Location: Texas • United States

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Tech Stack

MacOS

About the role

  • Manage and resolve technical support requests across hardware, software, and applications
  • Apply strong knowledge of IT systems, infrastructure, and troubleshooting
  • Ensure high customer satisfaction through professional communication
  • Contribute to a stable IT environment through organized task management

Requirements

  • Holds post-secondary IT education with 2–4 years of service desk experience
  • Certifications such as A+ and HDI are considered strong assets
  • Solid technical proficiency across Windows, macOS, Microsoft Office, networking fundamentals, remote tools, and software deployment platforms
  • Clear communication with users of all technical levels
  • Strong analytical and organizational skills to troubleshoot issues
  • Ability to adapt quickly to new technologies and maintain a learning mindset
Benefits
  • Competitive benefits
  • Generous time off
  • Continuous training and development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingtechnical supportnetworking fundamentalssoftware deploymentWindowsmacOSMicrosoft Officeremote tools
Soft Skills
customer satisfactionprofessional communicationanalytical skillsorganizational skillsadaptabilitylearning mindset
Certifications
A+HDI