Technical Manager, MRP Application Engineering
CAMBRIO
ERPJavaScriptSQL
Job Level
Senior
Tech Stack
ERPSQL
About the role
- Lead and manage project teams consisting of Business Analysts, Consultants, and Senior Consultants to deliver implementations and expert services engagements.
- Serve as primary liaison between the customer, the project manager, and junior project team members.
- Develop delivery plans, delegate tasks, monitor progress, and identify bottlenecks.
- Provide guidance on technical tasks (e.g., SQL script development) and functional tasks related to Income Tax.
- Troubleshoot and diagnose issues by learning the data model and understanding front-end/back-end interactions.
- Proactively identify risks and escalate appropriately; coach and provide constructive feedback to junior team members.
- Assist Project Manager in setting and managing client expectations and provide regular status updates.
- Manage the build process and oversee successful delivery by junior team members; step in to supplement work when needed.
- Provide quality assurance and help resolve escalated issues; communicate status during defect resolution.
- Actively participate in design sessions and compile design documents; design solutions within area of expertise.
- Resourcefully find actionable information from PowerPlan knowledge base and share knowledge to build internal repository.
- Track progress and provide timely reports to the Project Manager; help estimate timelines and project burn rate.
- Increase product and technical knowledge and help educate and develop junior team members.
- Assist Sales Teams in identifying opportunities and estimating scope and cost for complex projects.
- Travel approximately 25% on average; if remote, travel to Atlanta office 1-2 times per quarter.
Requirements
- Bachelor’s degree in Business, Engineering, Computer Science or equivalent combination of education and relevant experience.
- 7+ years’ experience implementing enterprise Income Tax software applications in a client-facing consulting role or IT type organization.
- Experience leading project teams or having direct reports.
- Able to track multiple independent work items simultaneously.
- Ability to establish oneself as a trusted advisor to client, project team and PowerPlan colleagues.
- Strong collaboration skills, especially with co-workers or subject matter experts who may be remote.
- Ability to document technical and functional requirements by partnering with business stakeholders and project team members.
- Highly motivated self-starter.
- Willingness to master new processes and standards rapidly and evolve current approaches to accommodate requirements without delay or loss of quality.
- Experience with implementing key enterprise applications, including ERP, EAM and CRM.
- Working knowledge of corporate income tax accounting (Tax Provision, Property Tax, Tax Fixed Assets).
- Interest in software and technology solutions.
- Understanding of system and network architecture, system platforms, system access, data models, database design, complex SQL queries, and network protocols.
- Experience with some of the advanced functions of Excel, including functions, macros, and pivot tables.
- Excellent, effective communication skills, including: Verbal, written, listening and presentation skills.
- Ability to engage and successfully interact with the client and project team at all levels.
- Consulting and client/project team relationship-building skills.
- Strong technical background, with advanced SQL and database skills.
- Excellent organizational and time management skills.
- Ability to adhere to a firm’s methodology.
- Skilled in MS Office Suite.
- Willingness to travel, on average, up to 25%.
- Maintain a 78% utilization rate.
- On-time project completion rates with minimal redesign/errors.
- Positive customer feedback, mentioned by name.
- Positive peer and project manager feedback.
- Continuous growth of personal expertise.
- Careful attention to detail.
- Skilled at proactively identifies and escalating issues.
- Strong leadership, mentorship, delegation, and prioritization skills.
- Highly efficient at completing tasks, with a strong sense of urgency.
- Passionate about delivering high quality customer service.
- Ability to form relationships with customers based on integrity.
- Self-aware and humble, willing to ask for help.
- Ability to break down a complex problem into actionable tasks.
- Process oriented, advocate for continuous improvement.
