Pottencial Seguradora S.A

Financial Planning and Analysis

• Define and evolve the end-to-end SAP architecture;
• Serve as a technical reference for:
• FI (Financial Accounting)
• SD (Sales and Distribution)
• MM (Materials Management)
• Design integrations using SAP Integration Suite (CPI);
• Ensure a Clean Core strategy in S/4HANA;
• Define standards for:
• Extensibility via SAP BTP
• Integration with CRM, Insurance Core, Portals, and Partners
• Collaborate with business areas (Finance, Operations, Commercial/Sales);
• Support the adoption strategy for SAP FSCD;
• Work together with Corporate Architecture and Cloud;

SAP Solutions Architect – Finance, Insurance

Data Engineer

• Define, evolve and govern solutions involving:
• Sales Cloud (pipeline, leads, opportunities, forecasting)
• Service Cloud (cases, omnichannel, SLAs, knowledge)
• Marketing Cloud (journeys, automations, segmentation)
• Financial Services Cloud (data model, financial profiles, 360° customer view)
• Build solutions that connect Salesforce with business systems, billing, transactional engines and analytics platforms
• Lead integrations between Salesforce and enterprise systems (REST, events, middleware, streaming)
• Ensure governance, versioning, traceability and security best practices
• Design efficient flows using Apex, LWC, Flows and automations
• Work with enterprise data models to ensure consistency, quality and governance between Salesforce and the analytics ecosystem
• Support the data team in CRM data ingestion, transformation and integration processes
• Work on CDC, replication, segmentation, enrichment and standardization of information between Salesforce and the Data Platform
• Understand how data from Salesforce can be structured, loaded and transformed in Snowflake
• Support decisions on analytical modeling, performance and data pipelines integrated with the platform
• Collaborate with data engineers and architects to define layers, contracts and corporate governance
• Work with product, data, marketing, support and sales teams to connect business strategy with scalable solutions
• Actively participate in the CRM roadmap and data architecture evolution.

Salesforce Solutions Architect, Data Engineering

Risk

• Support the implementation, maintenance and evolution of technology processes (Incident Management, Request Management, Problem Management, Change Management, Financial Management, Vendor Management, among others);
• Support the monitoring of process outcomes through the implementation, maintenance and development of technology indicators/KPIs;
• Support financial planning by participating in the annual budgeting process and conducting analyses to assist the approval process;
• Contribute to decision-making by preparing and organizing routines and materials for the management and monitoring of financial results;
• Assist in the management of contracts and payments for technology suppliers by controlling and monitoring processes and vendors;
• Support and assist internal and external audits by collecting the requested evidence;
• Support the documentation of Technology Governance processes by participating in the drafting of standards, policies and procedures.

IT Governance Analyst – Junior

DevOps Engineer

• Collaborate with development, infrastructure and security teams to design, build and maintain reliable, scalable systems;
• Participate in planning and executing load, chaos and failover tests, working to mitigate risks and identify bottlenecks;
• Develop and maintain automation tools for monitoring, deployment, rollback and incident response;
• Monitor and respond to critical incidents, perform root cause analysis (RCA) and propose preventive actions;
• Support the evolution of CI/CD processes, Infrastructure as Code (IaC) and security.

SRE Analyst

• Collaborate with development, infrastructure, and security teams to design, build, and maintain reliable and scalable systems;
• Participate in planning and executing load, chaos, and failover tests, focusing on risk mitigation and identification of bottlenecks;
• Develop and maintain automation tools for monitoring, deployment, rollback, and incident response;
• Monitor and respond to critical incidents, conducting root cause analysis (RCA) and proposing preventive actions;
• Support the evolution of CI/CD processes, infrastructure as code (IaC), and security;
• Lead automation, observability, and performance initiatives for critical systems;
• Design, implement, and evolve monitoring, metrics, distributed tracing, and logging solutions;
• Conduct incident reviews (postmortems) with root cause analysis and structured action plans;
• Identify and apply continuous improvements to SLOs, SLIs, and SLAs;
• Act as a focal point for failure mitigation, recovery, and continuity plans;
• Drive a culture of reliability and resilience across the organization;
• Mentor junior and mid-level professionals, promoting technical training and best practices.

SRE Analyst, Senior

Analyst

• Perform reconciliations, identify, analyze and resolve discrepancies with the involved departments through review of controls, workflows and source systems
• Post transactions to the Fixed Assets accounts, as well as review and validate the monthly depreciation calculation, identifying errors and process failures
• Import and ensure correct accounting of payroll by monitoring and reconciling the payroll interface
• Maintain confidentiality of Accounting information, safeguarding data not yet disclosed by the insurer
• Prepare documentation and reports for external audit, providing explanations for variations in balance sheet and income statement accounts
• Contribute to the implementation of new internally developed systems by monitoring, suggesting improvements and performing tests to validate data
• Analyze annual Chart of Accounts update requirements and monitor necessary changes during the fiscal year
• Propose simplification and automation of processes to improve efficiency and accuracy and to avoid errors in the financial statements
• Record monetary updates for judicial deposits and other contingencies
• Advise employees from other departments on correct accounting treatment of transactions, guiding them on the best way to identify and resolve outstanding questions
• Review and validate information sent to Accounting from source systems via interfaces, reconciliations, documentation and by comparing control reports produced by the areas.

SAP Solutions Architect – Finance, Insurance

Salesforce Solutions Architect, Data Engineering

IT Governance Analyst – Junior

SRE Analyst

SRE Analyst, Senior

Accounting Analyst Mid-level