PostHog

Solutions Engineer

• Perform health checks on implementations of customers about to pay their first bill using tracked usage data
• Make contact with these customers to set them up for success and ensure they can see subscription value from the start
• Present an adoption pathway and educate customers on benefits of additional PostHog products they may not be using
• Find and implement opportunities for automation in the onboarding process
• Work with the wider Sales and Customer Success team to identify and hand off potential larger customers who require more focus
• Act as a trusted advisor to technical customers, advising on configuration and cost optimisation
• Shape a new part of the sales team combining technical expertise and customer relationship skills

Technical Onboarding Specialist

Software Engineer

• Help increase the number of successful products in the world by telling PostHog's story
• PostHog: shipping product analytics and an operating system for product teams (open-source roots)
• Writing engaging newsletters for the "Product for Engineers" audience (~100k subscribers)
• Owning social content: repackaging long-form content into short, scroll-stopping posts; manage Twitter/X and LinkedIn
• Pitching and scripting videos to support product launches and internal production
• Constantly finding ways to share what PostHog is building, why, and how to the world
• Team: Content; Manager: Andy Vandervell
• Interview process: culture screen, technical interview, exec interview, SuperDay

Developer Storyteller

Backend Engineer

• Maintain and grow our data pipeline that enables users to import data from API and database sources
• Expand our source library and optimize streaming data from ClickHouse to object storage using Arrow
• Build well-architected, well-tested code and ship fast
• Design core interfaces to expand source library; debug memory issues in data pipeline; implement granular schema control; build a graph traverser; instrument usage tracking

Backend Engineer - Data Warehouse

Full-stack Engineer

• Owning products and features from beginning to end. This means originating ideas based on your intuition, talking to users, and understanding our strategy and goals. It means testing MVPs in production with real users. It means iterating on their feedback, owning pricing, and ensuring the ongoing success of your work.
• Collaborating with design (when necessary). Product engineers at PostHog are full stack, so we expect you to ship and own the basic UX of your work using our design system. From there, it's up to you to decide when to collaborate with our design team to iterate and polish the experience.
• Implementing AI features. LLMs, eh? They're getting pretty good. All our products integrate with Max AI, so you'll likely be working with the Max AI team to implement AI features in your products.
• Talking to users. Good product engineers read feedback from users and iterate quickly. Great product engineers have users they're friendly with, talk with them frequently, bounce ideas off them, and iterate with them when they ship new things.
• Doing support. Every week, one person in each engineering team is designated the Support hero. Their job is to investigate and resolve issues reported by customers for their product. Giving users support from real engineers, and shipping fixes and improvements in real-time, is one of the best ways to spark joy in users. This role will also include some on-call time, too.
• Writing docs. We have a content team that will collaborate with you on reviewing, polishing, and improving your documentation, but the best person to document a new feature is the person who built it.

Technical Onboarding Specialist

Developer Storyteller

Backend Engineer - Data Warehouse

Product Engineer - New Products