Porsche AG

Operations

• Lead and optimise Porsche Centres (PCs) sales performance within a region by developing and executing strategic business plans.
• Support and challenge Centres to improve results, focusing on high standards and Customer Satisfaction Index.
• Deliver short, mid, and long-term sales targets for PCGB, acting as a sales consultant using structured improvement tools, while ensuring compliance with commercial and operational guidelines.
• Collaborate closely with Sales Managers and Centre Principals, escalating issues where performance gaps persist.
• Manage, influence, and develop Sales Departments across regional Porsche Centre's, using feedback, coaching, and consultation to close performance gaps.
• Conduct regular, structured reviews of each Centre’s sales business plan against agreed objectives.
• Apply strategic thinking to anticipate market changes, drive improvements, and implement necessary changes across PCs.
• Develop and maintain annual (or as required) Sales business plans for each Centre, covering objectives, financials, development activities, and training.
• Drive commercial growth by encouraging entrepreneurial thinking, market analysis, and local sales and marketing initiatives.
• Oversee and manage new vehicle allocations to support Centre planning and budgeting.
• Produce, distribute, and maintain detailed visit reports, ensuring accurate records on the Porsche Cars GB database.
• Provide timely and accurate sales performance data to Porsche Cars GB in both formal and ad hoc formats.
• Communicate and embed Porsche and Porsche Cars GB sales strategies and policies, including delivering regular staff briefings.
• Support customer communications and develop local marketing campaigns, including FCA-regulated product messaging.
• Collaborate cross-functionally and act as a key user of sales operations systems to support wider business activities.
• Ensure compliance with sales standards, corporate governance, FCA regulations, and support staff development, recruitment, and training implementation.

Operations Manager, Sales Region 4