Strategic Operations Manager
Pontosense
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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About the role
- Architect and implement the operational foundation behind revenue and operational engine
- Eliminate structural bottlenecks across commercial lifecycle
- Strengthen Sales and Customer Success integration
- Improve forecasting rigour
- Ensure revenue growth aligns with operational capacity
- Translate frontline execution into repeatable operating standards and scalable commercial playbooks
Requirements
- 3–6 years of experience in high-performance environments (high-growth startups, marketplace or supply-linked businesses)
- Proven track record of building systems, not just analyzing them
- Strong structured thinker with high execution intensity
- Comfortable operating across Sales, Customer Success, and Operations
- Able to own ambiguity and drive clarity without perfect information
- High ownership mindset, low ego, resilient under pressure
Benefits
- Comprehensive health and wellness benefits
- Flexible, hybrid work environment that values autonomy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
structured thinkerhigh execution intensityownership mindsetlow egoresilient under pressure