PointClickCare

Project Manager

• Thoroughly understanding the customer’s business and technical needs
• Acting as primary interface to client business units during all phases of the project
• Perform project kick-off meetings with customers and delivery resources
• Identify scope, create project plan, manage, monitor and control multiple externally facing customer implementations of our software.
• Manage the project budget, team resources, communications, and project plans.
• Ensure that customers successfully migrate to the PointClickCare solution in the most optimal way, with an effective transition to support upon project close.
• Monitor and report on project progress, problems and recommended solutions to the customer
• Identify and resolve risks and issues in a timely manner. Escalate concerns to the project team and senior management when appropriate.
• Report on deployments, schedules, budgets and revenue using internal methods.
• Foster continued growth of the team’s project management capabilities, improving knowledge and experience within the PMO.
• Successfully manages several competing priorities.
• Contribute to the overall goals and objectives of the project Management Office
• Creating project plan, identifying scope, goals, deliverables, timelines and required resources
• Managing the day-to-day implementation of operational project aspects, defining project tasks and resource allocation
• Supporting customers in migration from current to future state in the most optimal way
• Updating and tracking project timelines and deliverables
• Providing direction and support to the implementation team and reviewing deliverables prepared by the team
• Managing project issues and dependencies

Project Manager – Great Lakes