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PointClickCare

Associate Product Manager – Advanced Insights

PointClickCare

. Understand company strategy and how it connects to Product strategy and assigned scope.

Posted 6/30/2026full-time🇺🇸 United StatesJuniorMid-Level💰 $87,900 - $97,700 per yearWebsite

Tech Stack

Tools & technologies
ReactTableau

About the role

Key responsibilities & impact
  • Understand company strategy and how it connects to Product strategy and assigned scope.
  • Become the product expert for the Advanced Insights module, including its reporting capabilities, data sources, and the value it delivers to Skilled Nursing and Senior Care customers.
  • Work directly on business intelligence reports, delivering new features and enhancements that improve usability, insight generation, and customer outcomes.
  • Support and evolve existing reporting (e.g., rehospitalization metrics, quality measures, and outcomes-focused reports) to help facilities deliver high-quality care.
  • Update and expand reporting with new datasets, including state-based reimbursement reporting and enhancements driven by evolving regulatory and customer needs.
  • Collaborate on the adoption and integration of new visualization tools and technologies to improve reporting experiences.
  • Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
  • Maintain a prioritized backlog, leveraging tools such as JIRA and Aha! to develop detailed user stories, acceptance criteria, and requirements for engineering teams.
  • Contribute to product roadmap development using Aha!, supporting feature definition, prioritization, and alignment with business goals.
  • Partner closely with Insights Engineering teams (including application and data modeling functions) to deliver high-quality, end-to-end product experiences.
  • Work with engineering, data, and AI platform teams to ensure seamless data flow across reporting and analytics pipelines.
  • Leverage AI tools (e.g., Claude) to support JIRA and Aha! workflows, create internal and external presentation materials, and conduct research to inform product decisions.
  • Work with customers and internal stakeholders to validate product-market fit and continuously assess opportunities to improve products and services.
  • Identify, communicate, and bring the right people together to manage risks in a timely and effective manner.

Requirements

What you’ll need
  • Bachelor’s degree in business, computer science, or a healthcare-related field of study.
  • 1–3 years of experience working in product management or a related discipline, preferably within a health tech SaaS environment.
  • Familiarity with Agile methodologies and tools such as JIRA and Aha! for backlog management, story creation, and roadmap planning.
  • Experience or exposure to business intelligence and data visualization tools such as Power BI, Tableau, or React-based reporting frameworks.
  • Nice to have: experience with GoodData, Power BI, Tableau or similar analytics platforms.
  • Understanding of healthcare data, including quality programs, reimbursement models, or clinical/operational reporting.
  • Exposure to data-driven product development, including working with datasets, reporting pipelines, and analytics workflows.
  • Foundational understanding of AI tools and their application in product workflows, research, and content creation.
  • Data-driven mindset with experience managing and delivering insights and reports to diverse stakeholders.
  • Strong collaboration skills with the ability to work cross-functionally across Product, Engineering, Data, and Operations teams.
  • Demonstrated ability to take initiative, adapt in a fast-paced environment, and execute against defined goals.
  • Strong communication skills, with the ability to tailor messaging for both technical and non-technical audiences.

Benefits

Comp & perks
  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition … and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Product ManagementBusiness IntelligenceData VisualizationAgile MethodologiesReporting PipelinesData-Driven DevelopmentUser Story CreationAcceptance Criteria DevelopmentInsights DeliveryHealthcare Quality Programs
Soft Skills
CollaborationCommunicationAdaptabilityInitiativeCross-Functional Teamwork