PointClickCare

Senior Project Manager

PointClickCare

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Salary

💰 $119,000 - $128,000 per year

Job Level

Senior

Tech Stack

PMP

About the role

  • Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes. Fully accountable for the result of the project, is the driver that holds the project together.
  • Working closely with the different business units, is ultimately responsible for defining the project scope and objectives to ensure project members understand what is expected of them and what they should expect from one another. Coordination with Change Management, as needed.
  • Organize, lead, facilitate meetings with clear objectives, compile timely meeting summary minutes.
  • Have the knowledge, skills, and experience (particularly in IT Infrastructure and Security) to be able to recognize when problems surface or potential problems are looming. Can articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed—all this with the proper sense of urgency that the problem requires.
  • Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given project.
  • Coordinate with Vendors, as necessary, from SOW, onboarding into project team and holding Vendor deliverables accountable to schedule and per contract. Manage Vendor relationships and lead calls with vendors.
  • Ensures that scope creep, communications, and quality are carefully managed.
  • Drives ownership of decisions to the level where the accountability of the decision must lie.
  • Thoroughly understanding the customer’s business and technical needs
  • Acting as primary interface to business units during all phases of the project
  • Creating project plans, identifying scope, goals, deliverables, timelines and required resources.
  • Manage the project budget, team resources, communications, and project plans.
  • Monitor and report on project progress, problems, and recommended solutions to the customer
  • Identify and resolve risks and issues in a timely manner. Escalate concerns to the project team and senior management when appropriate.
  • Providing direction and support to the implementation team and reviewing deliverables prepared by the team.
  • Report on deployments, schedules, budgets, and revenue using internal methods.
  • Managing the day-to-day implementation of operational project aspects, defining project tasks and resource allocation
  • Updating and tracking project timelines and deliverables
  • Managing project issues and dependencies
  • Foster continued growth of the team’s project management capabilities, improving knowledge and experience within the PMO.
  • Successfully manages several competing priorities.
  • Contribute to the overall goals and objectives of the Project Management Office

Requirements

  • 5-10 years’ experience in project management
  • Experience in managing at least one of: Master data management, data quality management, metadata management, data governance, data migration - Nice-TO-Have
  • Experience in managing enterprise information management programs, corporate data office projects or digital transformation projects
  • PMP or Agile designation preferred
  • Self-motivated, quick, and assertive
  • Extremely detail oriented and organized
  • Exceptional time management skills
  • Excellent writing and communication skills
  • Excellent knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
  • Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
  • Manage project scope by assessing requirements changes, determining, and conveying impact on budget, time, and risk
  • Manage client expectations, anticipates operational and tactical risks, and tracks them
  • Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues, and escalate to immediate manager where required
  • Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
  • Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars
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