Internal Account Manager
Pod Point
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Salary
💰 £30,000 - £35,000 per year
About the role
- Support Relationships and Referrals, you’ll work with the business, maintaining customer relationships and maximising referrals
- Dealership Engagement - Ensure dealership training, marketing and standards are kept up to date
- Ensure CRM Accuracy, maintaining data hygiene, real-time pipeline updates and reliable reporting
- Support customers across their partnership with Pod, sharing updates through email, phone and Microsoft Teams
- Provide Reporting and Insights through forecasts, sales reports and account review packs
- Maintain Collateral, keeping sales templates, knowledge bases and content updated
- Improve Efficiency by identifying opportunities to streamline and automate
- Collaborate across Marketing, Operations and Customer Success to deliver joined-up customer journeys
- Champion Pod values with every interaction, building trust and enabling our customers to feel confident in their move to clean energy.
Requirements
- Strong organisational skills and excellent attention to detail
- Skilled in CRM systems, ideally HubSpot
- Confident in producing proposals, tenders and written collateral
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable working collaboratively across teams
- Experience in tech, energy, construction or sustainability is a bonus
- A genuine passion for cleaner mobility and the future of energy.
Benefits
- Pod Incentive Scheme
- Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
- Free Pod Charger
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM systemsdata hygienereportingsales forecastingproposal writingtender writingcontent management
Soft skills
organizational skillsattention to detailcollaborationtime managementcustomer relationship management