Loan Support Analyst – Retail Lending
PNC
full-time
Posted on:
Location Type: Hybrid
Location: Miamisburg • Ohio • United States
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Salary
💰 $30,992 - $70,850 per year
About the role
- Executes varied transactions/processes utilizing standard procedures.
- May have specific responsibility for one or multiple specialized products or functional areas.
- May have responsibility for large, complex and sensitive assigned accounts or portfolio.
- Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures.
- Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
- Identifies and may resolve exceptions; escalates appropriately.
- May interact with customers and have assigned accounts or portfolio.
- Ensures the appropriate materials and documentation are available to complete transactions.
- Provides responses and documentation to inquiries and ad hoc requests.
- Completes research and provides feedback on workflow and work received.
- Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
Requirements
- Experience in MSP and/or LSS
- Experience in Mortgage Servicing
- Attention to detail
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentations
- Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
- Accuracy and Attention to Detail
- Decision Making and Critical Thinking
- Effective Communications
- Flexibility and Adaptability
- Managing Multiple Priorities
- Operational Functions
- Problem Management Process
- Products and Services
- Standard Operating Procedures
- Typically requires 3+ years experience.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MSPLSSMortgage ServicingCapital ManagementDocumentationsLoan DocumentationRegulatory ComplianceRisk Mitigation StrategiesOperational FunctionsStandard Operating Procedures
Soft Skills
Attention to detailAnalytical ThinkingDecision MakingCritical ThinkingEffective CommunicationsFlexibilityAdaptabilityManaging Multiple PrioritiesProblem Management ProcessAccuracy