
Senior Loan Support Analyst – Investor Reporting
PNC
full-time
Posted on:
Location Type: Hybrid
Location: Kansas • Montana • United States
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Salary
💰 $37,000 - $91,080 per year
Job Level
About the role
- Apply specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and autonomy.
- Support the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders.
- Analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities.
- All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations.
- Resolve non-compliant issues through written and verbal communication with both internal and external parties.
- Review and process loan payments, escrows and reserve account disbursements.
- Assist in the preparation of periodic reporting including investor, internal and regulatory reports.
- Perform covenant compliance testing.
- Maintain accurate and up-to-date loan servicing records in the servicing system.
- Support the onboarding of new loans and the transition of paid-off or transferred loans.
- Support tax and insurance administration.
- Perform collection activities on delinquent accounts.
- Review reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
- Serve as a subject matter resource and may provide specialty product training.
Requirements
- Prior loan servicing experience preferred but not required.
- Knowledge of basic financial calculations using Microsoft Excel.
- Ability to manage multiple tasks simultaneously.
- Strong organizational skills.
- Detailed oriented and personally accountable to meeting aggressive deadlines.
- Strong problem-solving skills.
- Ability to work independently.
- Ability to thrive in a team environment.
- Ability to analyze and make quality decisions in a demanding but rewarding environment.
- Experience with ARA's, ASER's, special service fee calculations, CLO's and GNMA, pari passu loan structures and delinquency reporting is a plus but not required.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
loan servicingfinancial calculationscovenant compliance testingdelinquency reportingloan documentationtransaction processingreport preparationrisk mitigationportfolio managementspecial service fee calculations
Soft Skills
organizational skillsproblem-solving skillsattention to detailaccountabilityindependenceteam collaborationcommunication skillstime managementdecision-makingmultitasking