Operations Consultant
PNC
full-time
Posted on:
Location Type: Office
Location: Cincinnati • Ohio • Pennsylvania • United States
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Salary
💰 $65,000 - $115,000 per year
About the role
- leads critical operational support and/or implementation of complex services, processes, capabilities or initiatives within an operational unit
- oversees performance and risk indicators
- establishes process performance measurements and oversees business impact
- communicates performance statistics to internal stakeholders and senior management
- promotes the production workflow and oversees escalated process issues
- identifies and manages the resolution of exceptions and serves as a point of escalation
- coaches operations process managers and team members
- develops and oversees policy change and/or improvement
- ensures understanding, acceptance and support for business support services, methods, capabilities or initiatives
Requirements
- 5+ years of industry-relevant experience
- university / college degree
- specific certifications are often required
- Equipment Finance expertise preferred
- general commercial lending knowledge expected
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipcommunicationcoachingproblem-solvingprocess improvement