PNC

Relationship Manager I – Business Banking

PNC

full-time

Posted on:

Location Type: Office

Location: Dublin • Ohio • United States

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Salary

💰 $55,000 - $98,000 per year

About the role

  • Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share
  • Works with clients with basic levels of risk and complexity of needs
  • Manages risk/return and drives quality for new and/or existing clients
  • Actively identifies and mitigates different types of risk
  • Focuses on increasing client engagement and loyalty
  • Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients
  • Leverages reporting and sales tools to proactively identify and convert sales opportunities
  • Demonstrates ability to analyze, evaluate and mitigate credit risk

Requirements

  • 3+ years of relevant / direct industry experience
  • Knowledgeable of the values and practices that align customer needs and satisfaction
  • Ability to manage risk
  • Strong understanding of credit fundamentals and internal credit policies
  • Preferred Skills: Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
  • Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
  • Bachelors degree
  • Certifications often desired.
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
credit riskfinancial analysissales toolscredit productsrisk managementcustomer engagementdecision makingidentifying sales opportunitiesclient relationship buildingbusiness acumen
Soft Skills
effective communicationscritical thinkingprospectingsellingclient relationship managementcustomer experience managementtech savvyrelationship managementclient engagementloyalty building