Manage relationships as the primary daily contact person/traffic manager for Digital localization services
Work as the traffic manager between the teams managing English content for PNC.com, WBA, and Mobile (designers, producers, developers, testing), PNC Language Services, and multiple vendors.
Work directly in Adobe Experience Manager and with TransPerfect to resolve localization issues
Provide hands-on management during analysis, design, development, testing, implementation, and post implementation phases of Spanish content
Support the translation team by resolving questions and issues related to: source materials, target-language issues, Digital translation tools, and any other issues impacting successful on-time delivery of projects
Build and improve the tracking system in collaboration with Digital Data Science & Analytics - for recording metrics to ensure and prove that the performance of our services, to ensure quality and timeliness of localization services
Develop new performance metrics: help identify strengths and weaknesses of the current translation processes by measuring key production factors
Own and manage the LTP Product backlog and work with BSAs, Scrum Masters, and POs to implement stories and changes to Localization product set across 7+ applications

Requirements

3+ years of experience with agile team methodologies like SCRUM or Safe agile methodologies.
Experience with Adobe Experience Manager, Java script, HTML, CSS, Angular, React, or other front end development frameworks.
Experience with language translation capabilities would be a plus

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JavaScriptHTMLCSSAngularReactagile methodologiesSCRUMlocalizationperformance metricstranslation processes

Soft Skills

relationship managementcommunicationproblem-solvingcollaborationproject managementanalytical skillsorganizational skillsleadership