Senior Loan Support Analyst – Investor Reporting
PNC
full-time
Posted on:
Location Type: Office
Location: Overland Park • Alabama • Kansas • United States
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Job Level
About the role
- Apply specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity to include increased communication and autonomy.
- Support the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders.
- Analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities.
- Resolve non-compliant issues through written and verbal communication with both internal and external parties.
- Review and process loan payments, escrows and reserve account disbursements.
- Assist in the preparation of periodic reporting including investor, internal and regulatory reports.
- Perform covenant compliance testing.
- Maintain accurate and up-to-date loan servicing records in the servicing system.
- Support the onboarding of new loans and the transition of paid-off or transferred loans.
- Support tax and insurance administration.
- Perform collection activities on delinquent accounts.
- Review reports to identify exceptions, ensure quality and contribute to risk mitigation efforts.
- Serve as a subject matter resource and may provide specialty product training.
Requirements
- Prior loan servicing experience preferred but not required.
- Knowledge of basic financial calculations.
- Ability to manage multiple tasks simultaneously.
- Strong organizational skills.
- Detailed oriented and personally accountable to meeting aggressive deadlines.
- Strong problem-solving skills.
- Ability to work independently.
- Ability to thrive in a team environment.
- Ability to analyze and make quality decisions in a demanding but rewarding environment.
- Bachelor's degree or comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan servicingfinancial calculationscovenant compliance testingtransaction processingreport preparationrisk mitigationcollection activitiesloan agreement analysisportfolio managementcompliance
Soft skills
organizational skillsproblem-solving skillsattention to detailaccountabilityindependenceteam collaborationcommunication skillstime managementdecision-makingmultitasking
Certifications
Bachelor's degreejob-specific certifications