PLUS Communications

Operations Associate

PLUS Communications

full-time

Posted on:

Location Type: Hybrid

Location: Arlington • Virginia • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Serve as a primary point of contact between the COO/Operations Manager and staff and external partners.
  • Manage calendars, meetings, and commitments for the Operations team and leadership, ensuring smooth scheduling and follow-through.
  • Coordinate with internal teams, IT staff, and executive assistants to support cross-departmental needs.
  • Develop and maintain project plans, schedules, and task tracking systems to ensure operational priorities are met.
  • Maintain and organize the Operations department’s business contacts database.
  • Provide light IT troubleshooting and coordinate escalation to appropriate technical support when needed.
  • Track and code expense reports for the Operations department; assist with budget monitoring to ensure alignment with annual budget forecasts.
  • Proactively anticipate the needs of staff and leadership, identifying opportunities to streamline processes, improve efficiency, or reduce costs.
  • Support internal communications, including company announcements, employee engagement initiatives, and all-staff activities.
  • Manage company swag inventory, ordering, and distribution as part of external and internal marketing efforts.
  • Contribute to special projects and other duties as assigned.

Requirements

  • Brings a cooperative, flexible, can-do attitude and a desire to relationships with staff at all levels
  • Proactively works to improve operational systems and is always looking for ways to work more efficiently and effectively
  • Demonstrated track record of thinking critically with the ability to see two steps ahead and anticipate any issues that may arise
  • Experience juggling multiple tasks while prioritizing appropriately
  • Shows tremendous attention to detail and superb organizational skills
  • Excellent written and oral communication skills and ability to work with a wide variety of personalities
  • Proficient with Microsoft Office
Benefits
  • We offer competitive compensation with an opportunity for a year-end bonus.
  • Medical, dental, vision, 401k, and life insurance.
  • We also offer a paid parental leave program, paid vacation, paid sick leave and employer subsidy for commuter expenses.
  • In addition, we have a hybrid work environment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementtask trackingbudget monitoringexpense reportingIT troubleshooting
Soft skills
cooperative attitudeflexibilitycritical thinkingorganizational skillsattention to detailcommunication skills
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