About the role
- Serve as a primary point of contact between the COO/Operations Manager and staff and external partners.
- Manage calendars, meetings, and commitments for the Operations team and leadership, ensuring smooth scheduling and follow-through.
- Coordinate with internal teams, IT staff, and executive assistants to support cross-departmental needs.
- Develop and maintain project plans, schedules, and task tracking systems to ensure operational priorities are met.
- Maintain and organize the Operations department’s business contacts database.
- Provide light IT troubleshooting and coordinate escalation to appropriate technical support when needed.
- Track and code expense reports for the Operations department; assist with budget monitoring to ensure alignment with annual budget forecasts.
- Proactively anticipate the needs of staff and leadership, identifying opportunities to streamline processes, improve efficiency, or reduce costs.
- Support internal communications, including company announcements, employee engagement initiatives, and all-staff activities.
- Manage company swag inventory, ordering, and distribution as part of external and internal marketing efforts.
- Contribute to special projects and other duties as assigned.
Requirements
- Brings a cooperative, flexible, can-do attitude and a desire to relationships with staff at all levels
- Proactively works to improve operational systems and is always looking for ways to work more efficiently and effectively
- Demonstrated track record of thinking critically with the ability to see two steps ahead and anticipate any issues that may arise
- Experience juggling multiple tasks while prioritizing appropriately
- Shows tremendous attention to detail and superb organizational skills
- Excellent written and oral communication skills and ability to work with a wide variety of personalities
- Proficient with Microsoft Office
- We offer competitive compensation with an opportunity for a year-end bonus.
- Medical, dental, vision, 401k, and life insurance.
- We also offer a paid parental leave program, paid vacation, paid sick leave and employer subsidy for commuter expenses.
- In addition, we have a hybrid work environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementtask trackingbudget monitoringexpense reportingIT troubleshooting
Soft skills
cooperative attitudeflexibilitycritical thinkingorganizational skillsattention to detailcommunication skills