Collaborate with clients, stakeholders, and cross-functional partners to bring product vision to life through research, design, and content strategy
Manage the content lifecycle—planning, creating, updating, and governing digital content to enhance application experiences
Serve as the primary UX writer—designing, drafting, and refining content across internal- and external-facing products
Design and deliver user flows, wireframes, mockups, prototypes, content drafts, and user stories that lead to effective, human-centered digital experiences
Audit and analyze user data, stakeholder input, and legal/counsel guidance to uncover opportunities and define content strategies
Establish processes that support legal review, consistency, scalability, and sustainability in content management
Facilitate collaboration among stakeholders and product teams by applying human-centered design methods to refine content and design artifacts
Ask great questions to translate ambiguous requirements into actionable content and design deliverables
Be a strong voice in presenting ideas, concepts, and design solutions to gain stakeholder buy-in and encourage constructive critique
Requirements
Must be able to obtain and maintain a Public Trust Clearance
A bachelor’s degree in any field, or equivalent work experience and certifications
At least five (5) years of professional experience in Information Technology, focusing on user experience and/or content design within product development teams
Proven ability to lead content design initiatives, including managing content lifecycles
Expertise in plain language writing, UX writing, and accessibility standards (WCAG, Section 508)
Excellent understanding and practical experience using Figma including digital whiteboarding tool, FigJam
Ability to guide a design process from planning through execution in an independent capacity
Strong experience with governing content and managing the content lifecycle
Demonstrated ability to collaborate with product managers, software developers, testers, business analysts, and product owners in an Agile environment
Demonstrated ability to translate ambiguous customer requests and diverse perspectives into clear, actionable deliverables
Self-starter with the ability to work independently
Strong consulting skills and ability to build trust with clients and teammates
(Bonus) Prior experience in government contracting, especially in regulatory industries
(Bonus) Knowledge of generative AI and LLM applications for content strategy
Benefits
Pluribus Digital offers a competitive salary determined at the time of offer
Opportunity to earn annual bonus
Medical/dental/vision benefits
PTO
Company paid life insurance
Generous 401k match program
Additional wellness benefits
Comprehensive employee discount program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX writingcontent designplain language writingaccessibility standardscontent lifecycle managementuser flowswireframesmockupsprototypesuser stories
