Plug Power

Field Engineer

• The Regional Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.
• This person will be responsible for servicing fuel cells throughout their assigned region.
• This position presents a great amount of exposure to customer personnel and electric lift truck operators and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.
• Maintenance and service of fuel cells at a variety of customer sites throughout their assigned region.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a variety of customer sites throughout their assigned region.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• May require troubleshooting and maintenance of high-pressure hydrogen storage, delivery and fueling systems.
• Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
• Always Represent Plug Power in a professional manner and in all interactions

Field Service Technician – Traveling