Plexus Corp.

IT Support Engineer

Plexus Corp.

full-time

Posted on:

Location Type: Office

Location: Livingston • United Kingdom

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Tech Stack

DNSFirewallsVMware

About the role

  • Focus on advanced problem resolution and infrastructure stability
  • Serve as the escalation point for all complex hardware, software, and network incidents, driving issues to complete resolution
  • Manage and maintain core server infrastructure (physical and virtualized environments, e.g., VMware), including patching, monitoring, and troubleshooting performance bottlenecks
  • Oversee and optimize our Active Directory structure, Group Policy Objects (GPOs), DNS, and DHCP services
  • Develop, implement, and maintain IT operational documentation and disaster recovery procedures for critical systems
  • Lead small to medium-scale IT projects, such as system upgrades, migrations, or the rollout of new infrastructure technologies
  • Support Global projects to ensure smooth transitions
  • Provide advanced troubleshooting and support for sophisticated network components (e.g., firewalls, managed switches, Wi-Fi configurations)

Requirements

  • 2+ years in an advanced IT support, Systems Administration, or Infrastructure Engineering role
  • Deep proficiency with Windows Server operating systems (2016/2019/2022) and virtualization technologies
  • Scripting proficiency using PowerShell for routine administrative tasks and automation is highly desirable
  • Solid understanding of Layer 2/Layer 3 networking, VLAN configuration, and VPN technologies
  • Exceptional diagnostic, analytical, and mentoring abilities to guide colleagues and interact confidently with senior management
  • UK Security clearance will be required for this role.
Benefits
  • A workplace centered on collaboration and integrity
  • Supportive leadership teams that value work-life balance through a flexible work environment
  • An inclusive environment that values diverse backgrounds, experiences, and expertise
  • Flexible career paths across a variety of disciplines
  • Innovative design solutions and state-of-the-art technology that improves lives
  • Bespoke development plan
  • Online learning and formal development programs
  • Full-time, permanent employment contract
  • Enhanced pension contributions
  • 33 days of annual leave (inclusive of public holidays)
  • Paid family leave
  • Private medical insurance
  • Group income protection insurance
  • Employee Assistance Program (EAP)
  • Electric Vehicle Salary Sacrifice Scheme
  • Cycle to work scheme
  • Volunteer time off
  • Flexible Hybrid Working Available (role dependent)
  • Life assurance
  • Occupational health
  • Vision care discounts
  • Discount schemes
  • Company sick pay scheme
  • Onsite gym/ discounted gym

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
problem resolutioninfrastructure stabilityserver infrastructure managementVMwareActive DirectoryGroup Policy ObjectsDNSDHCPWindows ServerPowerShell
Soft skills
diagnostic abilitiesanalytical abilitiesmentoring abilitiescommunicationleadership
Certifications
UK Security clearance