About the role
- Build new integrations
- Design, build, and maintain integrations between Plenful and third-party healthcare systems.
- Translate complex customer workflows and data requirements into scalable, well-architected technical solutions.
- Develop automation scripts and custom ML models that extend Plenful’s capabilities for specific customer needs.
- Collaborate closely with our technical customer success and account management teams to troubleshoot, iterate, and improve deployed solutions.
- Incorporate real-time feedback from live customer environments to refine integrations and automations.
- Translate customer and implementation requirements into clear product specifications for our platform engineering team.
- Partner with engineering to design and prioritize new platform capabilities that accelerate implementation and scale.
Requirements
- 4+ years in a technical, customer-facing role (ideally in SaaS, healthcare technology, or healthcare operations)
- Proven success managing complex projects with multiple technical and operational stakeholders
- Background in healthcare data exchange standards (e.g., HL7, FHIR, NCPDP) is a strong plus.
- Proficiency in at least one programming language; working knowledge of Python and/or SQL preferred.
- Experience building integrations, data pipelines, or automations across enterprise systems.
- Familiarity with healthcare workflows such as 340B program management, prior authorizations, benefit verification, or pharmacy supply chain is a plus.
- unlimited PTO
- health insurance
- meal stipend
- health & wellness stipend
- team offsites
- 401K matching
- stock options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
PythonSQLautomation scriptsML modelsdata pipelinesintegrationstechnical solutionsproduct specificationsscalable architecturehealthcare data exchange standards
Soft skills
collaborationtroubleshootingproject managementcustomer-facing communicationiterationfeedback incorporationstakeholder managementtechnical documentationprioritizationcustomer needs assessment