About the role
- Architect and manage multi-domain AD forests, including trust relationships, group policies, replication, and domain controller roles.
- Troubleshoot complex AD issues, including account lockouts and delegation challenges.
- Implement granular delegation models and strategies for secure access.
- Lead AD disaster recovery planning and domain controller cleanup.
- Integrate AD with Azure AD (Entra ID) for hybrid identity scenarios.
- Lead migration efforts for AD and Exchange mailboxes, ensuring smooth transitions for new acquisitions.
- Provide expert-level support for Office 365 (Exchange (on-premises and online), and Microsoft Entra ID (Azure AD).
- Implement, configure, and maintain Exchange policies, SMTP relay, and email routing configurations.
- Act as a senior support resource for messaging and identity-related escalations and troubleshooting.
- Collaborate with cross-functional teams to meet communication and collaboration needs.
- Develop and maintain scripts for identity provisioning, auditing, and remediation.
- Automate processes such as password resets, group membership management, and compliance reporting.
Requirements
- 5+ years of hands-on experience with Active Directory, Azure AD, and Office 365.
- Deep understanding of authentication, authorization, and accounting principles.
- Expertise in identity federation, access control, and integration with protocols such as SAML, OAuth, and OpenID Connect.
- Strong troubleshooting skills for complex identity and access issues.
- Experience with AD migration, federation transitions, and multi-forest integration.
- Advanced scripting and automation skills.
- Solid understanding of ITIL best practices, including incident management, change management, and problem management.
- Experience with Exchange (on-premises and online).
- Comprehensive benefit package
- Other additional “Perks”
- Casual work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Active DirectoryAzure ADOffice 365ExchangeSAMLOAuthOpenID ConnectscriptingautomationITIL
Soft skills
troubleshootingcollaborationleadership