Playson

Support Engineer

• Understand and analyse issues, be able to find appropriate solutions
• Integration protocol testing
• Second-level customer support
• Delivering excellent customer service with 5 shifts a week

Technical Support Specialist

Account Manager

• Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
• Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
• Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
• Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings
• Coordinate the timely delivery of gaming solutions based on customer needs and objectives
• Track and report monthly revenue performance, providing clear insights into customer activities and achievements
• Cultivate and maintain strong customer relationships across all levels
• Represent the company at industry exhibitions, conferences, and seminars
• Uphold and promote the company's core values at all times