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About the role
Key responsibilities & impact- Act as the primary point of contact for customer accounts, fostering strong and lasting relationships
- Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives
- Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction
- Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings
- Coordinate the timely delivery of gaming solutions based on customer needs and objectives
- Track and report monthly revenue performance, providing clear insights into customer activities and achievements
- Cultivate and maintain strong customer relationships across all levels
- Represent the company at industry exhibitions, conferences, and seminars
- Uphold and promote the company's core values at all times
Requirements
What you’ll need- Minimum of 2 years of proven account management experience within the iGaming sector
- Proficiency in English and Spanish. Knowledge of Portuguese language would be beneficial but not essential
- Strong understanding of the gambling industry with a particular focus on Latin American markets
- Demonstrated ability to manage high-value accounts and clients effectively
- Exceptional communication and presentation skills, capable of engaging stakeholders at all levels
- Track record of delivering client-focused solutions tailored to meet specific needs
- Proficiency in CRM and promotion management preferred
- Proactive mindset with a focus on achieving results
- Strong analytical skills with the ability to process and interpret data effectively
- Adaptability to fast-paced market changes and a structured approach to problem-solving
Benefits
Comp & perks- Competitive Salary: We offer a competitive salary, subject to annual performance reviews
- Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
- Flexible Schedule: We offer a flexible work schedule to accommodate your needs
- Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
- Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
- Financial Support for Life Events: We provide financial support during special life events
- Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
- Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
- Professional Development: Get reimbursement for professional development courses and training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementCRMpromotion managementdata analysisstrategic planning
Soft Skills
communicationpresentationrelationship buildingproactive mindsetadaptabilityproblem-solving